Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay

Public Tickets

Colby helpClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated January 12, 2016 at 6:47pm   2 Most recent comment from Elated Themes:Hi,1. In your WP admin, go to Pages -> About page, scroll down to Elated Sidebar and choose the sidebar layout for that pagehttp://screencast.com/t/SN5AYRotY. Under it you can choose do you want some ... Dave Activation IssuesClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated January 12, 2016 at 1:17pm   2 Most recent comment from Elated Themes:Hi Dave,this error means that your php version is low, and that's why this is happening.Use at least PHP 5.4.x or greater in order to process PHP code faster, and to fix older version bugs.Note that W ... Deborah Blog post in SliderClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated January 11, 2016 at 6:13pm   2 Most recent comment from Elated Themes:Hello,Let me try to explain this in details:We created thie homepage blog slider by putting the shortcode for it in a field called Slider Shortcode on the page where it's displayedhttp://screencast.co ... Alexander Shortcodes on main page in short descriptionsClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated January 11, 2016 at 4:08pm   4 Most recent comment from Elated Themes:You're welcome :) Priscelia Archives templateClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated January 5, 2016 at 1:07pm   6 Most recent comment from Elated Themes:Hi again,1. You can either contact your hosting provider and ask them to increase these values for you, or you can try to do it your self, read this articles on how to:http://www.wpbeginner.com/wp-tut ... Dan Change widget-title-holderClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated January 4, 2016 at 2:39pm   4 Most recent comment from Elated Themes:You're welcome :) Dan Custom fontClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated January 4, 2016 at 2:38pm   2 Most recent comment from Elated Themes:Hello Dan,Note first: Font Awesome you gave us link to is already included within our theme, it's a icons font https://fortawesome.github.io/Font-Awesome/ and the call for it is included in your sit ... skp Standard post doesn't support shortcodeClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated December 17, 2015 at 1:41pm   6 Most recent comment from Elated Themes:Hello again,When populating your Instagram widget settings, you have the ability to write the hashtag you want to be displayedhttp://screencast.com/t/Amov36uBns4if you leave this empty, then it shows ... Creative Runway A few questionsClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated December 15, 2015 at 4:19pm   5 Most recent comment from Elated Agent 2:Hello again,3. Try to add this css code in Elated Options -> General -> Custom CSS field:.eltdf-post-footer .eltdf-comments-share-holder { display: block; width: 100%; } .eltdf-post-footer ... Pako Setting HomepageClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated December 11, 2015 at 7:11pm   2 Most recent comment from Elated Themes:Hi Pako,True, pagination on home page isn't working. It's on our todo list, hopefully it will be fixed soon. Creative Runway Post Image should link to postClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated December 9, 2015 at 4:59pm   6 Most recent comment from Elated Agent 2:Glad to hear that - you're welcome!Yes, whenever pasting some template file inside child theme folder, that file needs to keep the same name as in original parent theme, and also to keep the same path ... Bartosz Pagination on homepageClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated December 7, 2015 at 5:35pm   2 Most recent comment from Elated Agent 2:Hello Bartosz,Yes, we're familiar with this problem and working on resolving it! When you set some Blog Template for your Static Homepage, the pagination won't work.For the moment, please use either s ... Andrea Blog CarouselClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated December 7, 2015 at 12:48pm   2 Most recent comment from Elated Agent 2:Hello Andrea,http://tomasanddaisy.elated-themes.com/tomas/blog-post-carousel/The idea for blog carousel is next :After you have created your posts,In your WP admin, Pages -> some page where you want t ... Andrea Layer SliderClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated December 7, 2015 at 12:39pm   2 Most recent comment from Elated Agent 2:Hello,We bought extended license for these plugins (Visual Composer and Layer Slider), and we can't give you license code because of polity and terms of Theme Forest, because of that we included these ... Creative Runway Social Share - MediaClosed   Tomas & Daisy - A Stylish Blog for Him & Her   Updated December 3, 2015 at 1:43pm   4 Most recent comment from Elated Agent 2:No problem, you're welcome.