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Public Tickets

arnaudweillstratogene Problem video sliderClosed   Chandelier - A Theme Designed for Custom Brands   Updated July 3, 2017 at 3:51pm   11 Most recent comment from Elated Themes:Hello there,Sorry for the late response.These functionalities generally work on all browsers and as you can see from next videos we have created same sliders with same video uploaded on our demo and y ... deesignzweb SSL Mixed Content on SiteClosed   Chandelier - A Theme Designed for Custom Brands   Updated June 14, 2017 at 11:30am   4 Most recent comment from Elated Themes:Hello again,Unfortunately, we do not provide such service, we can only provide you help that is covered with support and nothing more than that.You can  hire someone to do this for you. You could loo ... deesignzweb Elated-slider not workingClosed   Chandelier - A Theme Designed for Custom Brands   Updated June 12, 2017 at 10:57am   2 Most recent comment from Elated Themes:Hello there,That is weir since we have not released any theme update recently, but one will be soon. Also can you please send us your wp admin access with credentials so we can check it closer. Also i ... BEST Bottom triangle parallaxClosed   Chandelier - A Theme Designed for Custom Brands   Updated June 9, 2017 at 12:27pm   2 Most recent comment from Elated Themes:Hello there,Unfortunately, you are customizing Parallax Page where all rows are actually parallax and so you can not add triangle to the one parallax if the next row is also parallax. So either do not ... BEST Product page images issueClosed   Chandelier - A Theme Designed for Custom Brands   Updated June 5, 2017 at 12:22pm   4 Most recent comment from Elated Themes:Hello again,We are pleased to help.The slider in that page is already full width on all screen resolutions, but unfortunately, it can not be displayed in full screen since he has predefined height and ... Silvie Tripes Woocommerce, gallery, fontsClosed   Chandelier - A Theme Designed for Custom Brands   Updated May 31, 2017 at 11:46am   4 Most recent comment from Elated Themes:Hi Silvie,If you initially installed WooCommerce 3.0.x than just uninstall it and install WooCommerce 2.6.14 from the next link https://wordpress.org/plugins/woocommerce/advanced/ at the bottom of t ... Denver Demo Content InstallClosed   Chandelier - A Theme Designed for Custom Brands   Updated May 24, 2017 at 2:10pm   14 Most recent comment from Elated Themes:Hello there,Unfortunately, we can not tell you precisely when theme update will be released exactly but it will be soon. It is slightly delayed since we have a lot of themes and since WooCommerce 3.0. ... Jessicawalker1 SECONDARY MENU BELOW MAIN MENUClosed   Chandelier - A Theme Designed for Custom Brands   Updated May 15, 2017 at 10:18am   2 Most recent comment from Elated Themes:Hello there,Menu can be uniformly set in Appearance > Menus and the one you set there will be applied on all the pages. Also, you can have only one menu active at the same time.Please let us know if t ... escada2014 adding menu on landing pageClosed   Chandelier - A Theme Designed for Custom Brands   Updated May 15, 2017 at 9:43am   2 Most recent comment from Elated Themes:Hello Bea,Landing page does not have header and footer, and therefore you can not add Top Menu to your landing page since it is part of the header. Landing page's purpose is to be presentations of th ... Georgia QuestionnaireClosed   Chandelier - A Theme Designed for Custom Brands   Updated May 2, 2017 at 10:12am   4 Most recent comment from Elated Themes:Hello again,If there is anything else you need help with, please let us know.Thanks. Georgia Visual ComposerClosed   Chandelier - A Theme Designed for Custom Brands   Updated May 2, 2017 at 9:48am   2 Most recent comment from Elated Themes:Hello there, We are sorry for the late response, we are currently working with limited resources. Thank you for using our theme, we are pleased to hear that you like it. We bought extended licens ... Cary Logo sizeClosed   Chandelier - A Theme Designed for Custom Brands   Updated April 12, 2017 at 1:07pm   2 Most recent comment from Elated Themes:Hi Cary,Thank you for using our theme.The original photo you upload for your logo should be twice bigger than the one you want to be displayed on site, because of retina rule. So, for example, if you ... Mark Elated SliderClosed   Chandelier - A Theme Designed for Custom Brands   Updated March 23, 2017 at 2:29pm   2 Most recent comment from Elated Themes:Hello,It is possible only with custom changes in files. There is no option for this in theme. Unfortunately we are not in a position to accept any custom work at the moment, because we primarily need ... deesignzweb Order Page _ Font SizesClosed   Chandelier - A Theme Designed for Custom Brands   Updated March 17, 2017 at 6:05pm   5 Most recent comment from Elated Themes:Hello,We can not check order page, since we have to buy product first. You could try to reduce with this code, but we can not confirm how it would work: .page-id-406 h3,.page-id-406 h2 {   font-siz ... deesignzweb Account Page: Address Column WidthsClosed   Chandelier - A Theme Designed for Custom Brands   Updated March 17, 2017 at 6:00pm   5 Most recent comment from Elated Themes:Hello,Please add this css code in Elated Options > General > Custom CSS field: .woocommerce-account .woocommerce .col2-set {    width: 100%;}Thanks