Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay

Public Tickets

Fabio Penna Change Listing Archive pageClosed   Search & Go - Modern & Smart Directory Theme   Updated August 31, 2016 at 4:10pm   5 Most recent comment from Elated Themes:Hello here,Unfortunately it is not possible. This is archive page and any structural changes require custom work, which is not under this support. I have asked you for WP admin access in previous ... Hadi Change Font on Featured Listing LocationsClosed   Search & Go - Modern & Smart Directory Theme   Updated August 29, 2016 at 3:45pm   4 Most recent comment from Elated Themes:Hello here,Please paste this css code: .eltd-listing-feat-list-holder article.eltd-listing-feat-listing-tax .eltd-listing-feat-title-holder .eltd-listing-feat-title a{    font-family: Pacifico !imp ... Hadi Elated Video Button Shows EClosed   Search & Go - Modern & Smart Directory Theme   Updated August 26, 2016 at 7:25pm   6 Most recent comment from Elated Themes:Hello here,Here is explanation:The reason is, when we use any content delivery network then the contents are not served directly from origin server but are served from other domain that’s yourcdn.do ... Alfred Duni problem import demoClosed   Search & Go - Modern & Smart Directory Theme   Updated August 26, 2016 at 12:55pm   4 Most recent comment from Elated Themes:Hello ,I have explained you. Your demo stuck, because you have low resources. Please try to increase these values or if you are not familiar with this, you can ask your host to achieve that for you. ... Carlos Henrique to translateClosed   Search & Go - Modern & Smart Directory Theme   Updated August 25, 2016 at 1:06pm   4 Most recent comment from Elated Themes:Hello Hans,Check your ticket. I have answered there.Thanks  Hadi Disable Linking of Listings on Front PageClosed   Search & Go - Modern & Smart Directory Theme   Updated August 25, 2016 at 12:33pm   6 Most recent comment from Elated Themes:Hello here,You are welcome! :)Thanks Phipat delete the quote marksClosed   Search & Go - Modern & Smart Directory Theme   Updated August 24, 2016 at 6:42pm   4 Most recent comment from Elated Themes:Hello,In order to achieve this, please go to this file wp-contentthemessearch-and-goframeworkmoduleslistinglisting-functions.php and just remove quotes as I marked in the screenshot http://screenca ... Phipat Enable​ Latitude​ and Longitude​​ FieldsClosed   Search & Go - Modern & Smart Directory Theme   Updated August 24, 2016 at 6:08pm   4 Most recent comment from Elated Themes:Hello here,The data can be recognized only in case if it is the same like in Google map. So if desired address does not appear in the drop down list, you can not set that address. It works like that ... Sheridan white rows left and right main pageClosed   Search & Go - Modern & Smart Directory Theme   Updated August 23, 2016 at 12:23pm   2 Most recent comment from Elated Themes:Hello here,Please add this css code in Elated Options > General > Custom CSS: .home .vc_row.wpb_row.vc_row-fluid.eltd-section.vc_custom_1459156569874.eltd-content-aligment-center.eltd-parallax-secti ... Hadi Disable Linking of Listings on Front PageClosed   Search & Go - Modern & Smart Directory Theme   Updated August 22, 2016 at 5:50pm   2 Most recent comment from Elated Themes:Hello here,I have answered you in previous ticket, Check this there,Thanks  Hadi Default Header FontClosed   Search & Go - Modern & Smart Directory Theme   Updated August 22, 2016 at 5:41pm   2 Most recent comment from Elated Themes:Hello here,It is 'Poppins' .Let us know if you need anything else.Thanks   Hadi Archived PagesClosed   Search & Go - Modern & Smart Directory Theme   Updated August 22, 2016 at 5:38pm   2 Most recent comment from Elated Themes:Hello,Unfortunately you can not edit that pages, it is our default page templates, and you can find it just in the theme files . Thanks  Fernando Change colorClosed   Search & Go - Modern & Smart Directory Theme   Updated August 22, 2016 at 1:50pm   16 Most recent comment from Elated Themes:Hello,You are welcome!We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our t ... Hadi Testimonial FontClosed   Search & Go - Modern & Smart Directory Theme   Updated August 19, 2016 at 12:43pm   6 Most recent comment from Elated Themes:Hello here,Thank you so much! :) Phillip Other Websites Using Search and Go ThemeClosed   Search & Go - Modern & Smart Directory Theme   Updated August 17, 2016 at 7:18pm   2 Most recent comment from Elated Themes:Hello here.We don't have that kind of list,  but you can tell them that they can research through the public tickets and they can find links to the websites there, because our customers often leave ...