Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay

Public Tickets

goodoldgeek Revolution SliderClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated October 23, 2018 at 2:30pm   2 Most recent comment from Elated Themes:Hello there, Welcome to your support management and thank you for choosing our theme! We are very sorry for the late answer, we were working with a limited resources for a past few days , thank you ... luguo_mia blogClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated October 22, 2018 at 9:21am   2 Most recent comment from Elated Themes:Hello there,Thanks for writing in!We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your pat ... Paolo WP Bakery Plugin ActivationClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated October 19, 2018 at 7:58am   5 Most recent comment from Elated Themes:Hello Paolo, Thanks for writing in! Please let us know if there is something else we can do for you! Kind Regards,Norah InPulsion ImagesClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated October 17, 2018 at 1:04pm   3 Most recent comment from Elated Themes:Hello there, Thanks for writing in! We are very sorry for the late answer, we were working with a limited resources for a past few days, thank you for your patience and your understanding! We are g ... InPulsion Slider Revolution demoClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated October 12, 2018 at 2:01pm   8 Most recent comment from Elated Themes:Hello, You're welcome. Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on Th ... Megan Wilkes Google Maps API Not workingClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated September 13, 2018 at 10:18am   4 Most recent comment from Elated Themes:Hello Megan,I have inspected you page and saw this warning in the console:Google Maps JavaScript API error: InvalidKeyMapErrorAs stated in google documentation this error ocures because:https://develo ... Penélope Remove search icon in header widget areaClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated August 28, 2018 at 2:45pm   4 Most recent comment from Elated Themes:Hi Penelope,  You're welcome! Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to ... Megan Wilkes Remove Title (or make smaller) on individual blog postsClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated August 28, 2018 at 9:45am   4 Most recent comment from Elated Themes:Hello,The only way to have different Title areas for different pages/posts is to set desired options manually (Elated Title page setting) for each page/post separately.Please let us know if there is ... alexiakuzimski Kuzimski Ambient ImagesClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated August 28, 2018 at 2:52am   1 Most recent comment from alexiakuzimski Kuzimski:Hi Ya, I'd like to know if the images that we are given when we are setting up the website are images that we can use on our website when we go live? For example the images in the sliders etc.Or do w ... mauriciomuela I can not access page editingClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated August 27, 2018 at 1:05pm   4 Most recent comment from Elated Themes:Hello, You're welcome. Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on Th ... emma Sorry, the comment form is closed at this time.Closed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated August 17, 2018 at 10:44am   4 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks!Thank you,Jerry Penélope Footer bottomClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated August 3, 2018 at 7:32am   6 Most recent comment from Elated Themes:Hello Penelope, You're welcome, no need to be sorry, we are here for you! Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d real ... emma Working with Portfolio gridClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated August 2, 2018 at 12:32pm   2 Most recent comment from Elated Themes:Hello Emma,Welcome to your support management and thank you for choosing our theme!Could you please please provide us with your wp-admin details so we can log in and investigate on this further?Also, ... azpublishing Page Title have issues the Titles are CUT OFFClosed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated July 17, 2018 at 1:21pm   2 Most recent comment from Elated Themes:Hello there, As you can see on attached video, title appear properly, and than after appear of pop up some part of the title disappear. Try to deactivate all of your plugins to make sure they are n ... azpublishing How do I remove the word "TAG" from the TAG Posts/pages?Closed   Ambient - A Contemporary Theme for Interior Design, Decoration, and Architecture   Updated July 13, 2018 at 7:09am   4 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you. Thank you,Jerry