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Public Tickets

jobjacob EDITING IN FRONT ENDClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated March 19, 2018 at 9:02am   4 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks! jobjacob GOOGLE MAPSClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated March 19, 2018 at 9:00am   2 Most recent comment from Elated Themes:Hello,Unfortunately, we're not in a position to support local servers, support loop covers only live servers. We need live site so we can inspect this issue and then try to find some solution as soon ... Nikki MenuClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated February 8, 2018 at 9:50am   2 Most recent comment from Elated Themes:Hello,We have just checked this on your website and we noticed that you didn't upload your logo images for all Header Types and Header skins in Elated Options >> Logo spyro1983 license pluginClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated January 31, 2018 at 4:20pm   2 Most recent comment from Elated Themes:Hi,  1) We bought extended license for this plugin, because of that we included this plugin in our theme (you can find plugin in theme folder/plugin/ there is installation files of this plugin), als ... Satish Philip Visual ComposerClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated December 18, 2017 at 4:13pm   2 Most recent comment from Elated Themes:Hello,  Thanks for writing in. Just install the latest version of Visual  Composer (WP Bakery) plugin. Here is a link to the latest version of WPBakery Page Builder for WordPress (formerly Visual ... KaseyEsser Weird header behaviors across different browsersClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated November 30, 2017 at 10:37am   4 Most recent comment from Elated Themes:Hello,You can try to add this css underneath in Elated Options >> General >> Custom CSS field: @media only screen and (min-width:1025px) and (max-width:1200px) {.eltd-header-standard .eltd-menu-area ... Elena iconsClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated November 24, 2017 at 2:29pm   2 Most recent comment from Elated Themes:Hello,Thanks for writing in. As you can see in the following screenshot, you can choose some of these icon packs that we included with Elated Icon with Text shortcode. Unfortunately, there is no pred ... Charlie Images in PortfolioClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated November 22, 2017 at 10:26am   4 Most recent comment from Elated Themes:Hello,You can try to add this css underneath in Elated Options >> General >> Custom CSS field: .eltd-ptf-centered .eltd-portfolio-list-holder article:hover .eltd-item-text-overlay {    display:none ... nicole_73 Sortable GalleryClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated November 20, 2017 at 2:40pm   10 Most recent comment from Elated Themes:Hi there again,As for now, this is still pending for developers to fix. It's a low priority item and most likely will get done and included in the next theme update.Thanks for understanding. ninevolts Installation ProblemClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated November 16, 2017 at 9:09am   4 Most recent comment from Elated Themes:Hello,We are glad to hear you already solved it. Please let us know if there is anything else we can do for you, thanks! dieden89 DesignClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated October 6, 2017 at 5:22am   4 Most recent comment from Elated Themes:Hi,We are glad if you using our theme.Sorry but these two elements are created on different ways. Unfortunately we don't have this option for product category. Thanks for understanding. Melissa Drop Down Navigation on Centered HeaderClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated September 26, 2017 at 10:48am   10 Most recent comment from Elated Themes:Hi Melissa,Thank you very much for rating and good review, this really helps us a lotIf there is anything else we can do for you, please do not hesitate to ask.Thanks. yehkone How to change menu 2nd level font sizeClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated September 26, 2017 at 10:21am   8 Most recent comment from Elated Themes:Hi,That option works for sure , so there might be some conflict with third part plugin, so please disable them all.Can you please provide us WP Admin access as private response since your site is main ... shannonkotey Checkout form text boxesClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated September 25, 2017 at 3:53pm   6 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks! Saloni remove add to cart buttonClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated September 8, 2017 at 2:39pm   4 Most recent comment from Elated Themes:Hello there,We have released theme update that implemented image overlay to be link, so now when you click on the image, apart from the Add To Cart button you will be redirected to single Product page ...