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Public Tickets

sunlimeit Translations not working for ELTD-CoreClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated April 17, 2019 at 1:56pm   2 Most recent comment from Elated Themes:Hello,Thanks for writing in.Thank you very much for this suggestion. I'll add this to our dev list for potential new features and suggestions and our project manager will decide further about it. ... kate woo commerceClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated April 11, 2019 at 4:05pm   6 Most recent comment from Elated Themes:Hello Kate,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.1- You can disable the trigger ... tpln logo centered in the menuClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated April 10, 2019 at 2:00pm   7 Most recent comment from Elated Themes:Hello,It is possible that something has not been installed/adjusted correctly, or it can be that some 3rd party plugin causes this issue.Please go to Theme Options → Header and then check all these ... kate product filter - been waiting a week for a replyClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated April 9, 2019 at 4:46pm   2 Most recent comment from Elated Themes:Hello again Kate,Once more I apologize for the belated reply, I hope that you can understand that due to a large number of tickets and some issues with the ticksy ticketing system we were sidetracked ... kate product pageClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated April 9, 2019 at 3:35pm   2 Most recent comment from Elated Themes:Hello again Kate,I apologize once again for the late reply.1- This appears to be a duplicate question of your other ticket(https://elated.ticksy.com/ticket/1962182/) I will do my best to answer it t ... kate product pageClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated April 9, 2019 at 3:11pm   2 Most recent comment from Elated Themes:Hello Kate,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.Could you please be more specif ... mabalbo Logo HeadClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated April 2, 2019 at 10:06am   2 Most recent comment from Elated Themes:Hello there,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.The way logo dimensions work: ... mabalbo Updates WoocomerceClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated March 27, 2019 at 8:51am   2 Most recent comment from Elated Themes:Hello,Regarding the WooCommerce status, it's a rather usual information. It came out of the WooCommerce latest update and once you imported our demo content, the old WooCommerce demo product temp ... David User Sign-UpClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated March 22, 2019 at 2:19pm   2 Most recent comment from Elated Themes:Hello David, Welcome to your support management and thank you for choosing our theme! I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up wi ... mabalbo Spa demo installlation -Closed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated March 21, 2019 at 10:17am   2 Most recent comment from Elated Themes:Hi there,Welcome to your support management and thank you for choosing our theme!Sorry for the late response, we are having a lot of tickets due the major updates we are doing these days.  Revolution ... AlbinoMonkey Logo FontClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated December 5, 2018 at 2:09pm   2 Most recent comment from Elated Themes:Hello,I've just checked this out with our designers and they told me that we used Brusher font for that logo >> https://befonts.com/brusher-font.htmlFor any other issue you are facing please feel fre ... AlbinoMonkey Pottery ThemeClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated December 5, 2018 at 2:04pm   2 Most recent comment from Elated Themes:Hello, Please note that after installing / activating this theme, you need to Install/activate all required plugins (+Contact Form 7 and WooCommerce if you plan to use shop).  Then you can import t ... gaellebernard footerClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated November 6, 2018 at 11:17am   2 Most recent comment from Elated Themes:Hi Gaelle,Go to the Appearance > Widgets and there you can find Footer widget areas which you can change (add/remove/change widgets that are placed in footer).Let us know if you managed this! Best re ... exaltisuk Slider Revolution not WorkingClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated October 26, 2018 at 1:36pm   8 Most recent comment from Elated Themes:Hello there,Thanks, it worked!As I can see everything looks fine in your backend and I have imported one test slider for you.Please import the rest of them following this article:How to import Slider ... Crocheetcompagnie ColorsClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated October 24, 2018 at 9:04am   5 Most recent comment from Elated Themes:Hello there,Thanks for writing in!1)You should leave skin for Progress Bar on Default(in main color by default) and try to copy  code bellow to Appearance > Customize > Additional CSS field: .eltd- ...