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Public Tickets

Maria FaviconClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated June 9, 2017 at 1:02pm   2 Most recent comment from Elated Themes:Hello Maria,You can set favicon image by going to Appearance > Customize There go to Site Identity and than Select Image There choose icon or upload new. If there is anything else, please let us know ... SeanGreentree Visual Composer - Disable RowClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated June 8, 2017 at 9:41am   5 Most recent comment from Elated Themes:Hello again, We are please to help, if there is anything else we can do for you do not hesitate to ask.We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme ... hiardfrederic HeaderClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated June 5, 2017 at 2:33pm   7 Most recent comment from Elated Themes:Hello,We are pleased to help, of there is anything else you need help with, please do not hesitate to ask.Thanks. hiardfrederic Video button not workClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated June 5, 2017 at 2:31pm   9 Most recent comment from Elated Themes:Hello,We are pleased to help. If there is anything else we can do for you, please let us know.We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeF ... ColeBField1221 Blog ListClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated June 2, 2017 at 1:55pm   8 Most recent comment from Elated Themes:Hello there,Theme update has not yet been released and we are still working on it. Please keep in mind that recently WooCommerce released update and than we have to make our theme fully compatible wit ... ColeBField1221 elated parallax images elementClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated June 2, 2017 at 1:53pm   4 Most recent comment from Elated Themes:Hello there, We have implemented some Custom Css that got rid of the spinning loaders and default shadow of the parallax images.Please  check your page and let us know if that was your intention.Ple ... Hanan Paikin Elated Product ListClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated June 2, 2017 at 12:06pm   6 Most recent comment from Elated Themes:Hello there,We are working on theme update and we can not tell you precisely when it will be released but you can expect it soon.Thank you for patience and understanding. ColeBField1221 Space Near HeaderClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated June 2, 2017 at 11:17am   4 Most recent comment from Elated Themes:Hello there,You can remove padding you mentioned using some Custom Css, if you want it to be removed only from pages you can use this code body.page .eltd-content .eltd-full-width-inner {    paddi ... Saloni remove item from cartClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated May 31, 2017 at 4:31pm   2 Most recent comment from Elated Themes:Hello there,Open folder wp-contentthemescreatorwoocommercecart and file named cart.php in it and then find the line that contains  $times; shown in screenshot than just replace that  $times;� ... mouhamedb Setting up the WebsiteClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated May 18, 2017 at 11:50am   8 Most recent comment from Elated Themes:Hello again,You can use this Css Code to hide it, just paste it into Elated optiosn > General > Custom css field p.demo_store {    display: none!important;}We hope it’s not too much trouble, but ... ColeBField1221 Single Product PageClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated May 11, 2017 at 2:21pm   8 Most recent comment from Elated Themes:Hello,Thanks. ColeBField1221 Center LogoClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated May 11, 2017 at 12:19pm   10 Most recent comment from Elated Themes:Hello again,We are pleased to help, if there is anything else we can do for you, please let us know.Thanks.  Aparna I can't get the theme to work at all!Closed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated May 5, 2017 at 3:09pm   7 Most recent comment from Elated Themes:Hello there,We have commented required line of the file that will disable 4 iconic font packs https://www.screencast.com/t/kjWHp8Cw. Now in Visual Composer there are not available Linea Icons, Simple ... ColeBField1221 Display SeparatorClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated May 4, 2017 at 11:28am   2 Most recent comment from Elated Themes:Hello there,Separator you mentioned is actually element Elated Separator inside Visual Composer https://www.screencast.com/t/5Mjnyv3aKm, it is built in element by theme. You can customize it by clicki ... alberto mondini Strange code with WPML flagsClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated May 3, 2017 at 7:07am   2 Most recent comment from Elated Themes:Hello there,We are sorry for the late response, we are currently working with limited resources.Thank you for using our theme.It seems that some strange code appeared, and you can remove it using cust ...