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Public Tickets

outsidergoods Single product pageClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated October 1, 2018 at 8:42am   2 Most recent comment from Elated Themes:Hello there,Thank you for writing in.First you should navigate to Elated Options>Social Networks and disable Social share on Product:Also please copy this code to Appearance > Customize > Additional ... Anti78 Missing Search IconClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated September 25, 2018 at 9:03am   2 Most recent comment from Elated Themes:Hello Andrew,This is also related to Cross-Origin issue I have described in your ticket https://elated.ticksy.com/ticket/1722625/.Please let us know if there's anything else we can do for you!Thank ... Anti78 Slider RevolutionClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated September 25, 2018 at 8:59am   2 Most recent comment from Elated Themes:Hello Andrew, Thank you for writing in. Your arrows are actually there, they are just not displayed properlY: Please try to follow the instructions from this link in order to solve these Cross-O ... outsidergoods Main home iconsClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated August 30, 2018 at 3:15pm   2 Most recent comment from Elated Themes:Hello there, Please try to follow the instructions from this link in order to solve these Cross-Origin errors:  https://davidwalsh.name/cdn-fontsThese instructions work for all browsers and icon p ... outsidergoods Error on Revolution SliderClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated August 15, 2018 at 1:41pm   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!Please note that Revolution Slider files do not import automatically, and you will need to import these slides manu ... Inger Button CheckoutClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated August 9, 2018 at 8:45am   2 Most recent comment from Elated Themes:Hello Inger,Welcome to your support management and thanks for choosing Creator!Can you send us link on your site where we can find that bad looking button. Thank you!Kind regards,Mike liguru Single portfolio Next and Previous sortingClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated July 2, 2018 at 2:46pm   2 Most recent comment from Elated Themes:Hello there,default way of sorting Previous and Next Portfolio projects is by date, and that, unfortunately, can not be changed, we are sorry.What you can do is change the dates of publishing of all y ... jlinearts Installation issueClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated May 16, 2018 at 3:36pm   2 Most recent comment from Elated Themes:Hello there,You can find in our documentation http://creator.elated-themes.com/documentation/ how to install theme. If you're still having issues with installation, please provide us admin credenti ... jobjacob CART, BUTTON NOT WORKING - WOOCOMMERCEClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated May 16, 2018 at 12:24pm   18 Most recent comment from Elated Themes:Hello, 1. Have you tried to upgrade your theme to the latest version 1.4? 2. Please note that by default, Apply Coupon button should be shown only on Checkout page, but somehow that button is showi ... gregy1403 Bug in menuClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated May 8, 2018 at 8:44am   2 Most recent comment from Elated Themes:Hello,Please note that header style is referring to Main Header, for Sticky Header, you can set some desired color here >> Before that you can set desired Header Behavior in Elated Options >> Header ... anderpioner Instagram PluginClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated April 24, 2018 at 9:59am   4 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on Them ... matthewgrocott Product category description not showingClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated April 18, 2018 at 2:07pm   2 Most recent comment from Elated Themes:Hello,Our theme is fully compatible with WooCommerce plugin and you should get shop page like in our demo site http://creator.elated-themes.com/product/arm-chair/ But since you are experiencing this ... anderpioner Portfolio Item not display ImageClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated April 17, 2018 at 7:39am   2 Most recent comment from Elated Themes:Hello there,Featured Image is showing on Portfolio list, for example https://www.screencast.com/t/UT1lbD00siQIf you want to set images in Portfolio Item you have to set on Elated portfolio images (si ... Irene Galitzine Issue display pictos under chromeClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated March 29, 2018 at 3:02pm   4 Most recent comment from Elated Themes:Hello,If your font awesome icons or custom fonts are not showing up in a certain browser (mainly Firefox or IE), then you have two solutions you can take. Solutions: 1. Host the font on same domai ... Charlene Hover Color on Portfolio List ImagesClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated March 28, 2018 at 12:25pm   6 Most recent comment from Elated Themes:Hello,We have just checked this once again on your website and as you can see in the following screenshot, it seems like this css below in applying properly. .eltd-portfolio-list-holder-outer.eltd-pt ...