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Public Tickets

lokkolo Problems installationClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated July 22, 2019 at 12:50pm   2 Most recent comment from Elated Themes:Hello, Please note that after installing / activating this theme, you need to Install/activate all required plugins like WP Bakery Page Builder, Elated Core/CPT and Slider Revolution (+Contact Form 7 ... jamaallawson Put JS Includes To BodyClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated May 14, 2019 at 12:20pm   6 Most recent comment from Elated Themes:Hello,It is possible that something has not been installed/adjusted correctly, or it can be that some 3rd party plugin causes this issue. Also it is possible that JS code that you've added is cau ... RudyMore Problem to change default background image in Revolution SliderClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated April 23, 2019 at 1:34pm   9 Most recent comment from Elated Themes:Hello, You're welcome. Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ... Jagoba Menu error in medium size screensClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated April 9, 2019 at 2:50pm   2 Most recent comment from Elated Themes:Hello Jagoba, I apologize for the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you understand.I took a look a ... Pietro Trifoni Theme installationClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated March 27, 2019 at 12:04pm   2 Most recent comment from Elated Themes:Hello there, Welcome to your support management and thank you for choosing our theme! This is the common issue when installing a theme, this error message does not mean that the theme is broken. It m ... RudyMore number of columns in the MegaMenuClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated March 7, 2019 at 2:46pm   6 Most recent comment from Elated Themes:Hello,I'm glad you've manged to solve it. For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site. ... RudyMore Single product page customisationClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated February 27, 2019 at 10:39am   2 Most recent comment from Elated Themes:Hello, You can choose some options for Single Product page within Theme Options → WooCommerce → But if you want to customize that page, please note that this can be done only with some custom codi ... RudyMore Menu item description settingsClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated February 21, 2019 at 2:09pm   4 Most recent comment from Elated Themes:Hello there, You are welcome! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next ... johnhoffmann Hiding MenuClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated January 24, 2019 at 1:15pm   4 Most recent comment from Elated Themes:Hello,I've just checked this out on your website (mobile view) and it seems like everything looks fine >>Please try deleting your browser cache, or access your website from another browser/computer to ... Luke Carruthers Can't installClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated December 27, 2018 at 11:59am   4 Most recent comment from Elated Themes:Hi,Yes it is, just like that. Demos is a predefined pages like on our demo http://sweettooth.elated-themes.com/landing-page/ To get it you need it to import a demo. If the issue still persist pleas ... Luke Carruthers Building the siteClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated December 26, 2018 at 9:18am   2 Most recent comment from Elated Themes:Hello, First, since WordPress themes get more robust and complex, it's necessary that you release some more power from server. You can do that by editing php.ini file that you can find on your server, ... zonaspot faviconClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated December 4, 2018 at 3:02pm   2 Most recent comment from Elated Themes:Hello,Just go to Appearance >> Customize >> Site Identity >> Upload some desired Image >> * The Site Icon is used as a browser and app icon for your site. Icons must be square, and at least 512 pi ... kjsalonga Woocommerce IssueClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated November 19, 2018 at 3:45pm   4 Most recent comment from Elated Themes:Hello there, Thanks for writing in! We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your ... thamooo Dosent working product filteringClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated November 2, 2018 at 10:56am   4 Most recent comment from Elated Themes:Hello there,Thanks for writing in!Please note that Instagram changed something within their API, so some Instagram accounts cannot be connected with our Instagram Widget.In the meantime, you can use t ... oddeveninfotech View Bag& checkout, Proceed to checkout not workingClosed   Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries   Updated October 16, 2018 at 7:32am   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!Please make sure your Shop page is set in Dashboard > WooCommerce > Settings > Products Tab:Also please set cart pa ...