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Public Tickets

Jonathan Elated Slider Full ScreenClosed   Moose - Creative Multi-Purpose Theme   Updated April 11, 2016 at 12:32pm   2 Most recent comment from Elated Themes:Hi Jonathan,You can use this option for that: http://screencast.com/t/uKziQX32u3, but than slider will take a bit more than full screen, and also parallax effect should be disabled for slider because ... Zane Menu TypeClosed   Moose - Creative Multi-Purpose Theme   Updated April 7, 2016 at 2:43pm   4 Most recent comment from Elated Themes:Hi Zane,Sorry for late response, but If you comment on your ticket before we reply, your ticket will be pushed down the list. We reply to tickets in the order they arrive into our ticketing system.Th ... Simone top headerClosed   Moose - Creative Multi-Purpose Theme   Updated April 6, 2016 at 3:37pm   4 Most recent comment from Elated Themes:Hi Simone,You can create social icon on some test page using Visual Composer page builder, and than switch to classic mode and copy just icon shortcode to text widget in desired widget area. Check ste ... Zach Davis Elated CarouselClosed   Moose - Creative Multi-Purpose Theme   Updated April 5, 2016 at 3:11pm   8 Most recent comment from Elated Themes:You're welcome Zach.Unfortunately this can't be overridden in child theme, so you'll have to add this in next theme update as well... I've added this to bug fix and I hope that this will be solved fo ... Tanya Moose Template - PortfolioClosed   Moose - Creative Multi-Purpose Theme   Updated April 4, 2016 at 5:52pm   2 Most recent comment from Elated Themes:Hi Tanya,It depends on how you created that portfolio item... If you uploaded Elated Portfolio images in portfolio item options: http://screencast.com/t/HV1eQJvGXPE, than you have to use one of prede ... Zach Davis LayerSliderClosed   Moose - Creative Multi-Purpose Theme   Updated March 31, 2016 at 12:24pm   4 Most recent comment from Elated Themes:You're welcome... Thomas Importing demo localClosed   Moose - Creative Multi-Purpose Theme   Updated March 28, 2016 at 3:52pm   2 Most recent comment from Elated Themes:Hi Thomas,We have XAMPP on our local installation and we don't have such problem here... Really weird... It is probably some problem with configuration on your local...You can check this website wher ... Miroslav Web page layout and formatting in smartphonesClosed   Moose - Creative Multi-Purpose Theme   Updated March 24, 2016 at 3:01pm   2 Most recent comment from Elated Themes:Hello there,Parallax background is displayed normally. It cannot be resized on smaller screens because of parallax effect, and above all text inside of it effeminately cannot be responsive because it ... Chris Testimonials element doesn't workClosed   Moose - Creative Multi-Purpose Theme   Updated March 23, 2016 at 6:16pm   2 Most recent comment from Elated Themes:Hi Chris, Thanks for writing in and updating this ticket!I can not see your other ticket right now, but if your still have problem with testimonials, please send us direct link to the page with them ... Jaume Problem showing WMPL FlagsClosed   Moose - Creative Multi-Purpose Theme   Updated March 22, 2016 at 2:54pm   2 Most recent comment from Elated Themes:Hi Jaume,This element work only in combination with WPML multilingual plugin... You have to use that plugin and to create translated pages and whole content if you want to use this...This was added j ... Kitti Changes not SavingClosed   Moose - Creative Multi-Purpose Theme   Updated March 18, 2016 at 5:21pm   2 Most recent comment from Elated Themes:Hi again,We have answered to your other ticket https://elated.ticksy.com/ticket/706017Best Regards! Sterling Williams Is there anyway to not have all the visual composer elements text details showing?Closed   Moose - Creative Multi-Purpose Theme   Updated March 18, 2016 at 3:25pm   8 Most recent comment from Elated Themes:You're welcome Sterling,And thank you for using our theme.Hope you’re happy with our theme and our support services. If you’d like to help us make them even better and more efficient, please visi ... Alex MacArthur Hover Circles Closed   Moose - Creative Multi-Purpose Theme   Updated March 10, 2016 at 5:40pm   2 Most recent comment from Elated Themes:Hi Alex,This is shortcode of that section, so just copy it to some test page in classic/text mode and than switch to Visual Compoer and edit elements according to your needs: [vc_row row_type="row" u ... dean template not as described Closed   Moose - Creative Multi-Purpose Theme   Updated March 9, 2016 at 10:58pm   6 Most recent comment from Elated Themes:You're welcome Dean.Glad to hear that it works now :) Hope you'll enjoy our theme :) Efi Image lightbox viewClosed   Moose - Creative Multi-Purpose Theme   Updated March 8, 2016 at 2:57pm   3 Most recent comment from Elated Themes:Hi Efi,Thanks for the update... It means that there is a conflict between our ajax animation that 3rd party plugin for lightbox you're using....So, you have two solutions to solve that conflict... Fi ...