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Public Tickets

Marie Blanchard Demo sitesClosed   Moose - Creative Multi-Purpose Theme   Updated May 31, 2016 at 6:52pm   7 Most recent comment from Elated Themes:Hi Thanks a both of you!If you need more help feel free to contact us again!All the best! Xavier My contact form 7 is not sending the emailsClosed   Moose - Creative Multi-Purpose Theme   Updated May 19, 2016 at 12:57pm   2 Most recent comment from Elated Themes:Hi Xavier,As we can see, you're using Contact form 7 plugin, and this is 3rd party plugin and within our theme we just provide options for styling that form. We're really not sure why this form doesn' ... Loucas Image Carousel Arrow MalfunctionClosed   Moose - Creative Multi-Purpose Theme   Updated May 18, 2016 at 2:38pm   4 Most recent comment from Elated Themes:Hi,Here is the fix for this issue.Find initNoImageCarousel element in your theme folder/js/default.js and replace whole that function with this code below: function initNoImageCarousel() { "use ... elif alpogunc Problem for maintaining the proportions of the slider texts on mobileClosed   Moose - Creative Multi-Purpose Theme   Updated May 17, 2016 at 6:28pm   2 Most recent comment from Elated Themes:Hi,Sorry for late responseYou can change breakpoint coefficients values in Elated Sliders -> Sliders - > desired slider You can see default values http://screencast.com/t/UGg2IJqm3 so you can set d ... Bastien Several Issues with menu / optionsClosed   Moose - Creative Multi-Purpose Theme   Updated May 16, 2016 at 7:34pm   8 Most recent comment from Elated Themes:Hi,First  at all sorry for the late response!Here are the  codes you can use for changing all white colors on this element: .eltd-info-card-slider-item .back-side-inner a, .qbutton.icon_right .icon ... Adam Installing a demo websiteClosed   Moose - Creative Multi-Purpose Theme   Updated May 12, 2016 at 4:59pm   9 Most recent comment from Elated Themes:Hi Adam,We're really sorry for late response. We would answer faster, but because of double comments, your ticket priority was decreased :( You can see in our signature here on ticksy that if you co ... elif alpogunc Changing Badge Icon - Urgent pls.Closed   Moose - Creative Multi-Purpose Theme   Updated May 11, 2016 at 5:39pm   2 Most recent comment from Elated Themes:Hi,We answered you here on this ticket: https://elated.ticksy.com/ticket/762364. Please check and follow further assistance on that ticket. Jay K Secondary Theme colorsClosed   Moose - Creative Multi-Purpose Theme   Updated May 11, 2016 at 1:52pm   7 Most recent comment from Elated Themes:Hi guys,Sorry for late response. As you can see in our signature here on ticksy, If you comment on your ticket before we reply, your ticket will be pushed down the list. We reply to tickets in the or ... Moose-theme Delete the arrow out in sub menuClosed   Moose - Creative Multi-Purpose Theme   Updated May 10, 2016 at 3:31pm   7 Most recent comment from Elated Themes:You're welcome :) Moose-theme Using horizontal menu AND side menu for different pagesClosed   Moose - Creative Multi-Purpose Theme   Updated May 10, 2016 at 3:31pm   3 Most recent comment from Elated Themes:Hi,We're really sorry for late response, we answered on your older tickets and this one left because of double comment :( We had few days off because of national holiday, so we hope you'll understand ... Randy Garcia Issues with theme after Wordpress 4.5 updateClosed   Moose - Creative Multi-Purpose Theme   Updated May 10, 2016 at 3:12pm   2 Most recent comment from Elated Themes:Hi Randy,We answered on that ticket in meantime: https://elated.ticksy.com/ticket/758491, please check... Zane Problem with Menu / hover areaClosed   Moose - Creative Multi-Purpose Theme   Updated May 9, 2016 at 5:22pm   10 Most recent comment from Elated Themes:Hi Zane,You're welcome, glad we have helped you. Zach Davis Back to top buttonClosed   Moose - Creative Multi-Purpose Theme   Updated May 9, 2016 at 5:07pm   2 Most recent comment from Elated Themes:Hi Zach,Unfortunately there is no such option :( Jeddy Elated slider not showing on Home + Can not edit PagesClosed   Moose - Creative Multi-Purpose Theme   Updated May 6, 2016 at 5:34pm   6 Most recent comment from Elated Themes:Hi,We have answered on your ticket, you can continue conversation there Jurij Cvikl language menuClosed   Moose - Creative Multi-Purpose Theme   Updated April 29, 2016 at 4:04pm   2 Most recent comment from Elated Themes:Hi Jurij,Please try with this code below, add this code to custom css in Elated Options > General: .header_top #lang_sel>ul>li>ul {    display:none!important;}.header_top #lang_sel>ul>li:hover>ul ...