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Public Tickets

Zach Davis Side Area Pop OpenClosed   Moose - Creative Multi-Purpose Theme   Updated June 17, 2016 at 6:59pm   9 Most recent comment from Elated Themes:Hi Zach, Glad that you fixed the issue! Will forward this to our developers for some of the next updates. Feel free to write us again if there is anything we can help you with, thanks! Zach Davis LayerSlider First ImageClosed   Moose - Creative Multi-Purpose Theme   Updated June 17, 2016 at 6:59pm   11 Most recent comment from Elated Themes:Hi Zach,Glad that you fixed the issue!Will forward this to our developers for some of the next updates.Feel free to write us again if there is anything we can help you with, thanks! elif alpogunc Four QuestionsClosed   Moose - Creative Multi-Purpose Theme   Updated June 17, 2016 at 1:08pm   13 Most recent comment from Elated Themes:Hi Elif,We're glad that you found what works for you best!Let us know if there is anything else we can do for you, thanks! Emily Header Settings - Moose 1Closed   Moose - Creative Multi-Purpose Theme   Updated June 16, 2016 at 6:15pm   2 Most recent comment from Elated Themes:Hi Emily, I'm afraid that it isn't possible importing only desired parts of different demos. It's best that you just import a new desired demo on your local server, and then just replicate these sett ... Lakesha Dummy ContentClosed   Moose - Creative Multi-Purpose Theme   Updated June 16, 2016 at 6:07pm   6 Most recent comment from Elated Themes:Hi Lakesha, Glad we were able to help! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select ... Emily Badge IconClosed   Moose - Creative Multi-Purpose Theme   Updated June 16, 2016 at 12:10pm   2 Most recent comment from Elated Themes:Hi Emily,Sorry for the late response!Unfortunately there is no such option. You can only have this crown image as badge icon. The only way to change that is to upload different image instead of this ... elif alpogunc WHY DON'T YOU ANSWER MY QUESTION!!!Closed   Moose - Creative Multi-Purpose Theme   Updated June 16, 2016 at 12:10pm   4 Most recent comment from Elated Themes:Hi Emily, We have responded to this question on you ticket.Let us know if there is anything else we can do for you, thanks! AFive Studios Elated Slider Transition SpeedClosed   Moose - Creative Multi-Purpose Theme   Updated June 14, 2016 at 4:04pm   2 Most recent comment from Elated Themes:Hi AFive,Sorry for the late response!You can change the transition speed of the slider by accessing the page on which that slider is located on, and changing the value in the screenshot to your desir ... Kristen Menu and Masonry GoneClosed   Moose - Creative Multi-Purpose Theme   Updated June 13, 2016 at 4:54pm   2 Most recent comment from Elated Themes:Hi Kristen, Sorry for the late response!Seems like drop down menus are back, great!http://screencast.com/t/a5niKcswncAs for your parts with Masonry, please send us direct url to the page with wp admi ... Zach Davis Layerslider httpsClosed   Moose - Creative Multi-Purpose Theme   Updated June 7, 2016 at 6:04pm   5 Most recent comment from Elated Themes:Thanks for update,We are glad to hear that it is working now.All the Best! elif alpogunc About Menu ItemsClosed   Moose - Creative Multi-Purpose Theme   Updated June 7, 2016 at 5:59pm   2 Most recent comment from Elated Themes:Hi,Just add the following css code in elated options/general/custom css field body:not(.vertical_menu_enabled) .menu-item>.second>.inner>ul>li .no_link .item_text:after{ display:none; } elif alpogunc Flickr link always opens in self windowClosed   Moose - Creative Multi-Purpose Theme   Updated June 3, 2016 at 1:13pm   4 Most recent comment from Elated Themes:Hi,Try to make this change in the code in wp-contentthemesmoosevc_templatesvc_flickr.php http://screencast.com/t/BPF7TWKfGHpG Jen Blog StylingClosed   Moose - Creative Multi-Purpose Theme   Updated June 2, 2016 at 7:15pm   2 Most recent comment from Elated Themes:Hi,You can add this custom css code  .qbutton, .load_more a, .blog_load_more_button a, #submit_comment, input.wpcf7-form-control.wpcf7-submit, .post-password-form input[type='submit'] {  border-col ... Allen Site is not workingClosed   Moose - Creative Multi-Purpose Theme   Updated May 31, 2016 at 9:31pm   2 Most recent comment from Elated Themes:Hi,We have answered on your first ticket regarding this issue  Mick Portfolio BugClosed   Moose - Creative Multi-Purpose Theme   Updated May 31, 2016 at 7:55pm   2 Most recent comment from Elated Themes:Hi, This happens because filter feature filtering only visible portfolio/blog items and if you use load more with filter combination then you will get this issue, because by default you have for ex ...