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Public Tickets

mikcool full width and sidebar on single postClosed   Moose - Creative Multi-Purpose Theme   Updated April 13, 2017 at 3:43pm   4 Most recent comment from Elated Themes:Hello there,Can you be more precise about sidebar, which width you want it to have. Can you please send some screenshots so we can understand you easier.Thanks. marstrix Remove Header Pattern Background in Mobile versionClosed   Moose - Creative Multi-Purpose Theme   Updated April 12, 2017 at 9:54am   3 Most recent comment from Elated Themes:We're glad you found it. Let us know if you need anything else!Thanks Harshad Methrath info cardsClosed   Moose - Creative Multi-Purpose Theme   Updated April 6, 2017 at 2:34pm   8 Most recent comment from Elated Themes:You're welcome! hdsaxon visual composterClosed   Moose - Creative Multi-Purpose Theme   Updated April 3, 2017 at 11:44am   2 Most recent comment from Elated Themes:Hello, Sorry for the late response! We work with lower resources over the weekend. We bought extended license for these plugins (Visual Composer and Layer Slider), and we can't give you license code ... rivmediawagga Recommended caching pluginClosed   Moose - Creative Multi-Purpose Theme   Updated March 14, 2017 at 7:51pm   2 Most recent comment from Elated Themes:Hi there,We didn't perform some deeper test, but we have positive feedback for: WP fastest cache, and WP super cache.Best Regards! tinlucky Add an Icon PackClosed   Moose - Creative Multi-Purpose Theme   Updated March 10, 2017 at 2:40pm   2 Most recent comment from Elated Themes:Hello,It requires cusom work. Unfortunately we are not in a position to accept any custom work at the moment, because we primarily need to focus on providing Theme Support to all customers. We hope y ... Denise header transparencyClosed   Moose - Creative Multi-Purpose Theme   Updated March 9, 2017 at 7:00pm   8 Most recent comment from Elated Themes:You're welcome! urbangipsy Photo galleryClosed   Moose - Creative Multi-Purpose Theme   Updated March 3, 2017 at 6:00pm   4 Most recent comment from Elated Themes:Hello,Upload them one by one is the only way. There is no any shortcut unfortunately.  That white space can be removed with some css code, but we need link to the page in order to send you appropr ... dennieng Updates issuesClosed   Moose - Creative Multi-Purpose Theme   Updated March 1, 2017 at 6:57pm   2 Most recent comment from Elated Themes:Hello,We already explained you that we bought extended licence. If you don't have issue with using plugins, you can ignore that message, since it is default message from plugin support. If you have so ... conrad responsive on mobiles problemClosed   Moose - Creative Multi-Purpose Theme   Updated March 1, 2017 at 2:31pm   4 Most recent comment from Elated Themes:Hello,1) I've added some code and this is the best how header top could looks like, since there is a lack of space. 2) 'Meet our family' images look fine now on mobile. I've added some code there. 3 ... patricksuhl languageClosed   Moose - Creative Multi-Purpose Theme   Updated February 22, 2017 at 6:14pm   8 Most recent comment from Elated Themes:You're welcome! Alberto Bucciero WooCommerce product item menuClosed   Moose - Creative Multi-Purpose Theme   Updated February 22, 2017 at 5:48pm   5 Most recent comment from Elated Themes:Hello,You have not set it properly, since you have not set link of the page here https://www.screencast.com/t/fuVt9aFNN2j for each menu item and when you're on product page, url can not be changed p ... Jess Background ColoursClosed   Moose - Creative Multi-Purpose Theme   Updated February 22, 2017 at 4:59pm   2 Most recent comment from Elated Themes:Hello,Sorry but we can not access to your website at this moment https://www.screencast.com/t/QMviX2VU . Seems like you have some server issue. You can change what you want via css code, which we c ... guido update to 1.7Closed   Moose - Creative Multi-Purpose Theme   Updated February 22, 2017 at 3:11pm   4 Most recent comment from Elated Themes:Hello,You need to update theme first, When you update theme to the latest version, new version fo VC will be included. Then all you need to do is to delete VC and install it again and everything will ... Trevor Elated Sliders not displaying properly in header in ChromeClosed   Moose - Creative Multi-Purpose Theme   Updated February 22, 2017 at 3:07pm   2 Most recent comment from Elated Themes:Hello,Please add this css code in Elated Options > General > Custom CSS field:  body .full_width {     position:relative !important; } Thanks