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Public Tickets

Puneet Badam blogClosed   Moose - Creative Multi-Purpose Theme   Updated April 23, 2019 at 1:27pm   2 Most recent comment from Elated Themes:Hello,For blog single go to Elated options > Blog > Blog single There you can choose sidebar layout and which widget are will show in that sidebar. In that widget area you should have Elated Blog wid ... graphicarts WPBakery Page BuilderClosed   Moose - Creative Multi-Purpose Theme   Updated March 26, 2019 at 11:20am   3 Most recent comment from Elated Themes:Hello,Thanks for writing in. I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked.It seems like everythi ... deepashree001 datepicker / datetimepicker not workingClosed   Moose - Creative Multi-Purpose Theme   Updated February 25, 2019 at 5:04pm   2 Most recent comment from Elated Themes:Hello,We've already answered on your previous ticket → https://elated.ticksy.com/ticket/1899780/Anyhow, I've just checked this on your website and as you can see in the following screenshot it seem ... joepratheesh1 left menu icon not visible.Closed   Moose - Creative Multi-Purpose Theme   Updated February 22, 2019 at 10:20am   2 Most recent comment from Elated Themes:Hi there,I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.I can see that the icons are there:Did you ... Sosed99 Blog CarouselClosed   Moose - Creative Multi-Purpose Theme   Updated February 13, 2019 at 3:13pm   2 Most recent comment from Elated Themes:Hello,Please note that by default, you can swipe left/right in order to see other posts within the slider >>This is how this slider works by default, but if you want to customize something within this ... Simone WPBakery PageClosed   Moose - Creative Multi-Purpose Theme   Updated January 30, 2019 at 4:35pm   3 Most recent comment from Elated Themes:Hello, Please take a look at this article about it here >> https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/ Here is a link to the latest version of WPBakery Page Builder f ... maribus Gutenberg EditorClosed   Moose - Creative Multi-Purpose Theme   Updated December 10, 2018 at 8:45am   4 Most recent comment from Elated Themes:Hi there,I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.Please submit the new ticket and URL to yo ... Arun Jolly Mobile view Of Header not looking GoodClosed   Moose - Creative Multi-Purpose Theme   Updated November 9, 2018 at 11:29am   7 Most recent comment from Elated Themes:Hello,You can try to add this css underneath in Appearance >> Customize >> Additional CSS field: @media only screen and (max-width: 1000px) {.header_top .left .inner>div, .header_top .left .inner>div ... Kristýna Maková Mistake in "landing page" templateClosed   Moose - Creative Multi-Purpose Theme   Updated October 23, 2018 at 12:12pm   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!We are very sorry for the late answer, we were working with a limited resources for a past few days , thank you for ... SimpliDesigns TestimonialsClosed   Moose - Creative Multi-Purpose Theme   Updated September 25, 2018 at 2:06pm   4 Most recent comment from Elated Themes:Hello there,You should edit your image to be rounded and save it with transparent background in png format in some image editing software prior to the image upload in testimonial.As you can see from ... maribus Demo 1 does not include all contentClosed   Moose - Creative Multi-Purpose Theme   Updated September 24, 2018 at 7:38am   2 Most recent comment from Elated Themes:Hello there, Welcome to your support management and thank you for choosing our theme! We are very sorry for the late answer, we were working with a limited resources for a past few days, thank you ... vukyenvato Jovanovic Widgets not loading / savingClosed   Moose - Creative Multi-Purpose Theme   Updated September 17, 2018 at 7:10am   11 Most recent comment from Elated Themes:Hello Vuk,I am very sorry, it looks like I didn't understand you well. In case you want to completely remove top bar from mobile devices please use code bellow and add it to Appearance > Customize > ... vukyenvato Jovanovic footer breaking SSLClosed   Moose - Creative Multi-Purpose Theme   Updated September 10, 2018 at 12:34pm   5 Most recent comment from Elated Themes:Hello there,You are welcome!Please let us know if there's anything else we can do for you!Thank You,Kind Regards,Norah vukyenvato Jovanovic Missing Icons on WebsiteClosed   Moose - Creative Multi-Purpose Theme   Updated September 4, 2018 at 9:42am   4 Most recent comment from Elated Themes:Hello there, You're welcome. Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme ... m4dd3x Update WPBakery Page BuilderClosed   Moose - Creative Multi-Purpose Theme   Updated July 30, 2018 at 3:26pm   2 Most recent comment from Elated Themes:Hello there,I'm are sorry for your inconvenience! Please note that ,most of the shortcodes is going to work the same in both versions of WPBakery Page Builder, and ofcourse in case you have any proble ...