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Public Tickets

deversus Missing translationsClosed   Search & Go - Modern & Smart Directory Theme   Updated August 3, 2017 at 2:14pm   5 Most recent comment from Elated Themes:Hi Luca,We are pleased to hear that you have managed to translate your theme using instructions we have provided. If there is anything else we can do for you, please let us know.Thanks. deversus icons missingClosed   Search & Go - Modern & Smart Directory Theme   Updated August 3, 2017 at 1:44pm   6 Most recent comment from Elated Themes:Hi,We are so pleased to hear that the issue is solved. If there is anything else we can do for you, please do not hesitate to ask.Thanks. deversus User upload imageClosed   Search & Go - Modern & Smart Directory Theme   Updated August 3, 2017 at 11:44am   5 Most recent comment from Elated Themes:Hi,Have you managed to solve the issue? If there is anything else we can do for you, please do not hesitate to ask us.Thanks. deversus Admin notificationsClosed   Search & Go - Modern & Smart Directory Theme   Updated August 3, 2017 at 11:32am   6 Most recent comment from Elated Themes:Hi,Can you please check whether you have connected you proper mail in Settings > General > Email address https://www.screencast.com/t/l2TkcMryV and than check this functionality. Also, you do not ge ... wendelltoledo FontsClosed   Search & Go - Modern & Smart Directory Theme   Updated August 3, 2017 at 10:15am   2 Most recent comment from Elated Themes:Hello,It is dashboard section and it will not be affected with Custom Css code, so to change it you will need to change it within theme files. Juts open file wp-admincsslogin.css and there find mar ... tearoma user loginClosed   Search & Go - Modern & Smart Directory Theme   Updated August 3, 2017 at 8:37am   2 Most recent comment from Elated Themes:Hello,Thank you for writing in.1) This has to be manged using different roles. What we suggest is to set A user a subscriber role ( since they are not allowed to submit a Listing ) and to set user B t ... vivafiesta Featured ListingsClosed   Search & Go - Modern & Smart Directory Theme   Updated August 2, 2017 at 3:38pm   2 Most recent comment from Elated Themes:Hello,Listing can be assigned to be Featured only manually, since we have created Featured Listings as another way of differentiation Listing that are is some sense special, that is not always related ... tanjaraab adjusting the themeClosed   Search & Go - Modern & Smart Directory Theme   Updated July 27, 2017 at 1:56pm   9 Most recent comment from Elated Themes:Hi,Thank you for credentials and screenshot.The image you are trying to change is not tile background image, but it is Parallax Image added to first row in that particular page, so just go to back-end ... vivafiesta Clasification TypeClosed   Search & Go - Modern & Smart Directory Theme   Updated July 26, 2017 at 10:14am   2 Most recent comment from Elated Themes:Hello there,Thank you for choosing our theme and writing in.1) We have included in our theme all the plugins that we have tested and we guarantee their compatibility with theme. However, for any other ... Tony posts and vcClosed   Search & Go - Modern & Smart Directory Theme   Updated July 24, 2017 at 1:59pm   2 Most recent comment from Elated Themes:Hello there,This is happening because excerpt for blog list or portfolio list can't read shortcodes and because of that we implemented Excerpt field for each blog single, portfolio single, page etc. Y ... jorismirabel searchClosed   Search & Go - Modern & Smart Directory Theme   Updated July 21, 2017 at 12:30pm   2 Most recent comment from Elated Themes:Hello there,Thank you for choosing our theme.You can achieve similar functionality. You need to create Listing Types with dog breeds and create listings of dogs who are assigned to these types. Than o ... Key Company name - H2 HeadlineClosed   Search & Go - Modern & Smart Directory Theme   Updated July 18, 2017 at 10:48am   4 Most recent comment from Elated Themes:Hi,You're welcomeIf there is anything else we can do for you, please let us know.Thanks. michalhadi wp conflictClosed   Search & Go - Modern & Smart Directory Theme   Updated July 13, 2017 at 12:52pm   2 Most recent comment from Elated Themes:Hello there,We have answered on your previous ticket regarding this issue so please provide us necessary info there.Thanks. michalhadi pluginsClosed   Search & Go - Modern & Smart Directory Theme   Updated July 13, 2017 at 9:05am   2 Most recent comment from Elated Themes:Hi Michael,Can you please ask your server for error log and send us error log so we can determine what is causing the issue so it can be solved.Please let us know if there is anything else we can do f ... Tony menuClosed   Search & Go - Modern & Smart Directory Theme   Updated July 12, 2017 at 10:01am   4 Most recent comment from Elated Themes:Hi again,You just need to choose Light Header skin. To do so, please go to Elated Options > Header > Header Skin and choose LightIf any of the pages are not applying this setting please go to back-end ...