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Public Tickets

Ohern1 I want to redownload the template that was already purchased becasue we are restarting the website design from scratchClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated September 25, 2018 at 1:38pm   2 Most recent comment from Elated Themes:Hello there,Since it may happen that your content get overwritten with the import of the demo content it would be best if you could install demo content on some other domain or on local installation.Y ... mike corso supportClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated September 24, 2018 at 7:53am   4 Most recent comment from Elated Themes:Hello there,Thank you for bringing this to our attention!Unfortunately, anchor points are not working properly in Chrome since Chrome version 6.5. and there is nothing we can do about it since the li ... giwabdul Slider Revolution, Memory limit errorClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated September 17, 2018 at 8:11am   6 Most recent comment from Elated Themes:Hello there,You are welcome!I can investigate further this issue and help you in case something is configured wrong with Rev Slider Plugin and provide you information if something is wron with your ph ... giwabdul Logo Image sizesClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated September 10, 2018 at 12:50pm   2 Most recent comment from Elated Themes:Hello there,The way logo dimensions work like this: Maximum logo height is determined by the header height option in Theme Options > Header. As for the logo image itself, because of retina displays, ... Majdi template importation stuck at 90%Closed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated August 20, 2018 at 12:36pm   14 Most recent comment from Elated Themes:Hello,You're welcome. For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.Thank you,Jerry Alessandro Crotti Elated Counter with decimalsClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated August 6, 2018 at 1:51pm   2 Most recent comment from Elated Themes:Hello Alessandro,Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, b ... Alessandro Crotti Pricing Table equal heightClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated July 13, 2018 at 2:52pm   2 Most recent comment from Elated Themes:Hello Alessandro, it is possible to do it with pasting somethin like this code to Appearance > Customize > Additional CSS. You just need to change height to the height you want. .eltdf-price-tabl ... Alessandro Crotti Pricing TableClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated July 4, 2018 at 2:22pm   2 Most recent comment from Elated Themes:Hello Alessandro,Welcome to your support management and thank you for choosing our theme!Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some ... srinirex Importing Demo Content is getting stuck at 90%Closed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated June 15, 2018 at 8:38am   5 Most recent comment from Elated Themes:Hello Srinivas,We are glad that you managed this!Let us know if you have any other questions!Best regards, Dan Important demoClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated April 30, 2018 at 8:47am   2 Most recent comment from Elated Themes:Hello, Please note that after installing / activating this theme, you need to Install/activate all required plugins (+Contact Form 7 and WooCommerce if you plan to use shop).  Then you can import ... Javon Technical IssuesClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated April 17, 2018 at 2:25pm   4 Most recent comment from Elated Themes:Hello again, You're welcome. Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme ... Andrea Import demo failureClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated March 27, 2018 at 8:24am   2 Most recent comment from Elated Themes:Hello, Please note that after installing / activating this theme, you need to Install/activate all required plugins (+Contact Form 7 and WooCommerce if you plan to use shop).  Then you can import t ... jasonneufeld Mr SEO Plugin HomepageClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated March 6, 2018 at 8:32am   7 Most recent comment from Elated Themes:Hello, You are having this issue because you tried to import the demo multiple times and every time. You need to remove all menus before you run import the demo. Anyhow, you can go to Appearance >> M ... maisclicks TranslateClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated March 2, 2018 at 9:54am   4 Most recent comment from Elated Themes:Hello,We hope this fix will be included in our next update, but we cannot guarantee 100%. Our developers are working hard on preparing updates for all our themes, and we are releasing them one  by o ... maisclicks Google Maps SpacingClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated February 22, 2018 at 8:23am   6 Most recent comment from Elated Themes:Hello,For any issue you are facing please feel free to ask us and we will assist you as soon as possible. We will give our best to help you building your site.