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Public Tickets

Adigitalmind Product Page Image Sizeing and ClarityClosed   TrackStore - An Urban Sportswear Shop   Updated April 30, 2018 at 2:13pm   3 Most recent comment from Elated Themes:Hello,We are sorry for the delay, it was caused by weekend days.In WooCommerce 3.3, plugin author removed thumbnail image sizes so you won't be able to set dimensions anymore, but as you can see here: ... swaroopchavan15 Demo import and WPBakery UpdateClosed   TrackStore - An Urban Sportswear Shop   Updated March 26, 2018 at 2:55pm   17 Most recent comment from Elated Themes:Hello there,Glad the fix worked for the menu. It's the apple actually that changed something on their mobile browser that is causing all these issues. But for now this is the only workaround we have.A ... thenryj Dual CarouselClosed   TrackStore - An Urban Sportswear Shop   Updated March 7, 2018 at 4:04pm   2 Most recent comment from Elated Themes:Hello,Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we p ... Adigitalmind Globally change Text bar Color Under TextClosed   TrackStore - An Urban Sportswear Shop   Updated February 13, 2018 at 8:48am   3 Most recent comment from Elated Themes:Hello,Just go to Elated Options >> General >> First main color >> and then choose the most dominant theme colorPlease let us know if there is anything else we can do for you, thanks! luisalexhg Problem in designClosed   TrackStore - An Urban Sportswear Shop   Updated January 25, 2018 at 3:02pm   2 Most recent comment from Elated Themes:Hello,Thanks for writing in. Our theme is fully compatible with WooCommerce plugin and you should get shop page like in our demo site >> http://trackstore.elated-themes.com/product/green-sneakers/  ... kmmadai Soundy PlugClosed   TrackStore - An Urban Sportswear Shop   Updated January 15, 2018 at 2:55pm   2 Most recent comment from Elated Themes:Hello,I am sorry, I am not clear on what you try to achieve. If you want to disable that plugin, just go to Plugins >> and deactivate it. Then try deleting your browser cache. That should do the job ... roozdesign (URGENT) Two Column Grid Width ProblemClosed   TrackStore - An Urban Sportswear Shop   Updated January 15, 2018 at 12:26pm   2 Most recent comment from Elated Themes:Hello there,I've taken a look at your image and also the look at our demo and these are pretty much the same.Only thing I can think of is setting the content width: If that is not it, please provide ... roozdesign slider revolution cut off problemClosed   TrackStore - An Urban Sportswear Shop   Updated January 12, 2018 at 4:01pm   4 Most recent comment from Elated Themes:Hi there, All required plugins goes with theme and when you download theme in theme root folder / plugins you can find all required plugins. You just need to install theme from Plugins > Add new - Up ... Biomekatronica Recommended size for imagesClosed   TrackStore - An Urban Sportswear Shop   Updated January 12, 2018 at 1:15pm   2 Most recent comment from Elated Themes:Hi there,There is no Standard or recommended format on anything.You can use any you like.And if you wonder what are the formats on Product pictures we used in the demo:Let me know if there is anything ... kmmadai homepage header removedClosed   TrackStore - An Urban Sportswear Shop   Updated January 10, 2018 at 3:27pm   2 Most recent comment from Elated Themes:Hello, Welcome and thanks for choosing our theme. You can add this code to Elated Options > General > Custom CSS: .home header{ display: none !important; } Let me know if that works. thenryj WPBakery Not WorkingClosed   TrackStore - An Urban Sportswear Shop   Updated January 5, 2018 at 1:04pm   8 Most recent comment from Elated Themes:Hello,We have just tried to check this in your back-end, but we were not be able to access, as you can see in the following screenshotAnyhow, if Visual Composer won't load in the back end when you try ... Elena Slider Revolution @ different screen sizesClosed   TrackStore - An Urban Sportswear Shop   Updated December 18, 2017 at 2:43pm   4 Most recent comment from Elated Themes:Hi there,please add this code to Elated Options > General > Custom CSS: ul.products>.product .eltd-pl-text-wrapper .eltd-pl-text-wrapper-info-top-holder{ min-height: 65px; max-height: 65px; ... ama85331 VC does not workClosed   TrackStore - An Urban Sportswear Shop   Updated November 28, 2017 at 2:09pm   4 Most recent comment from Elated Themes:Hello kalena143,Please submit a new ticket and we will try to check this on your website and find some solution as soon as possible.