Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay

Public Tickets

sensidees Error 500 since theme upgradedClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 25, 2019 at 1:31pm   10 Most recent comment from Elated Themes:Hello Nikiwis,Please submit a new ticket among with your site url and WP-admin credentials and some of our support agents will assist you with that. Thanks for understanding.In the meantime, please n ... NSVDesign Deactivate WoocommerceClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 24, 2019 at 1:14pm   2 Most recent comment from Elated Themes:Hello,Welcome to your support management and thank you for choosing our theme!Could you please provide us with your wp-admin details so we can log in and investigate on this further?Best Regards,Nicol ... spiderkds event price not showing and cannot purchaseClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 24, 2019 at 12:13pm   4 Most recent comment from Elated Themes:Hi Joey, To display the price on your single events page first you have to overwrite this file from attachment on this path: wp-contentthemesacademisttribe-eventssingle-event.php And then you can jus ... imdindia Not able to update the ContentClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 24, 2019 at 10:13am   10 Most recent comment from Elated Themes:Hi Abhishek,Thanks for the feedback, I will forward you suggestion to our dev team but I can't promise you anything for now. If you have any other suggestion or issue, please feel free to writ ... Veramariestrauch User login failsClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 24, 2019 at 9:21am   2 Most recent comment from Elated Themes:Hi there,Welcome to your support management and thank you for choosing our theme!Can you provide me URL to your website and admin credentials so I can take a look? Thanks! Best regards,Marie imdindia How to add Course Feature Widget in SidebarClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 24, 2019 at 8:22am   10 Most recent comment from Elated Themes:Hi Abshishek,You're welocome! I'm glad you managed to solve the issue.If you need any further assistance, please write back in.Best regards!Joey Xavier WishlistClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 23, 2019 at 11:03am   4 Most recent comment from Elated Themes:Hi Xavier, I apologize once again for replying late.I investigated the issue and confirmed it's occurrance on both our live demo and our latest version. Our dev team is already on top of this an ... Moodmktmex URGENT!!Closed   Academist - A Modern Learning Management System and Education Theme   Updated April 18, 2019 at 9:43am   2 Most recent comment from Elated Themes:Hello there,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.1- I have just checked this ... Moodmktmex STUDENTS NUMBER AND RATINGSClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 18, 2019 at 9:41am   2 Most recent comment from Elated Themes:Hi there,This ticket is duplicated, so I will close it. Best regards,Marie Moodmktmex STUDENTS NUMBER & RATINGSClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 18, 2019 at 9:31am   2 Most recent comment from Elated Themes:Hi there,I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.Rating is changing when your students leav ... imdindia Change Categories to Course DurationClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 17, 2019 at 3:30pm   7 Most recent comment from Elated Themes:Hello there,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.This request would entail chan ... imdindia Fee location changeClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 17, 2019 at 2:59pm   7 Most recent comment from Elated Themes:Hello again,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.Could you please provide us wi ... imdindia How to add Certificate/Diploma Image on Courses pageClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 15, 2019 at 2:08pm   7 Most recent comment from Elated Themes:Hi Abhishek,We are glad we could help.Best regards!Joey Becia WpBakeryClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 12, 2019 at 10:52am   4 Most recent comment from Elated Themes:Hello, Here is a link to the latest version of WPBakery Page Builder for WordPress (formerly Visual Composer) → https://www.dropbox.com/sh/caqo4tn156tz05d/AAD4GIztx8by0h2N-QWUtfjma?dl=0 For any oth ... spiderkds Menu item PreviewClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 12, 2019 at 10:47am   2 Most recent comment from Elated Themes:Hello,You can set this up in Appearance > Menu in here: Menu item Courses lists is set to be wide and the submenu item Courses is set to have custom widget area that will show up like on our demo: Jus ...