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Public Tickets

jommnaja menuClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 8, 2019 at 3:23pm   4 Most recent comment from Elated Themes:Hello,I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked.Would you mind providing us with login credent ... Eric Blog Featured ImageClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 5, 2019 at 10:04am   2 Most recent comment from Elated Themes:Hi there,I'm so sorry for the late response, we are having a lot of tickets due the major theme updates we are doing these days. Unfortunately, there is no option for that. I can suggest you to ... DustyTrails_Matt MenusClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 2, 2019 at 12:44pm   4 Most recent comment from Elated Themes:Hello,Thank you for reaching us.I can confirm that 2nd level menu items are showing up and working correctly on  your website If there's anything else, please let us know.I see that you rated o ... skim615 recaptchaClosed   Academist - A Modern Learning Management System and Education Theme   Updated April 1, 2019 at 10:04am   2 Most recent comment from Elated Themes:Hello, I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. As I've already mentioned in your prev ... Moodmktmex Urgent 500 internal error in my webpageClosed   Academist - A Modern Learning Management System and Education Theme   Updated March 29, 2019 at 9:58am   2 Most recent comment from Elated Themes:Hello,To translate any label in the theme, you would have to use a 3rd party plugin, such as WPML or Loco Translate or Polylang. This way, you'd be able to translate string of any kind, includi ... hunngp92 Update themes problemClosed   Academist - A Modern Learning Management System and Education Theme   Updated March 28, 2019 at 11:10am   2 Most recent comment from Elated Themes:Hello there, In latest update we change some framework theme files and moved widgets and shortcodes  to Core plugin. You need to delete old version of our core plugin and when you install latest vers ... Moodmktmex Some ProblemsClosed   Academist - A Modern Learning Management System and Education Theme   Updated March 28, 2019 at 9:04am   2 Most recent comment from Elated Themes:Hello,1. This is a classic server-related problem, please have a look at this articleIcons Are Not Showing, Or Displaying Like Squares and Strange Characters2. I'm not sure which part of the code ... Annette Göring Problem with menu "Courses"Closed   Academist - A Modern Learning Management System and Education Theme   Updated March 27, 2019 at 8:22am   2 Most recent comment from Elated Themes:Hello Annette,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.If you mean that in some cou ... Moodmktmex Help!!!!Closed   Academist - A Modern Learning Management System and Education Theme   Updated March 25, 2019 at 12:50pm   2 Most recent comment from Elated Themes:Hello there,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.1- Theme labels can be change ... Moodmktmex Problems with some coloresClosed   Academist - A Modern Learning Management System and Education Theme   Updated March 21, 2019 at 9:17am   4 Most recent comment from Elated Themes:Hi there,Sorry for the late response, we are having a lot of tickets due the major updates we are doing these days. Thank you very much for understanding!Can you tell me on which page exactly the col ... claudiomorgan Icon Errors on MobileClosed   Academist - A Modern Learning Management System and Education Theme   Updated March 20, 2019 at 5:03pm   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with ... studiospringstof theme update broke websiteClosed   Academist - A Modern Learning Management System and Education Theme   Updated March 15, 2019 at 4:15pm   6 Most recent comment from Elated Themes:Hello there,You can change permissions through file manager on your hosting account. If you need some help you can contact your hosting support. We can't affect on this with theme update.Also if ... helenbohorquez Porfolio external urlClosed   Academist - A Modern Learning Management System and Education Theme   Updated March 15, 2019 at 3:16pm   4 Most recent comment from Elated Themes:Hi there,You're welcome!Let us know if you have any other questions! Best regards,Elated  mandar_v Course pageClosed   Academist - A Modern Learning Management System and Education Theme   Updated March 15, 2019 at 9:43am   5 Most recent comment from Elated Themes:Hi there,I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.I can see that is there is no Members tab ... rodneysebastian Course Review ImageClosed   Academist - A Modern Learning Management System and Education Theme   Updated March 15, 2019 at 9:41am   2 Most recent comment from Elated Themes:Hi there,I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.You can remove it with this simple CSS cod ...