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Public Tickets

Dwayne Template OptionsClosed   Sahel - An Elegant Multi-Concept Theme   Updated April 12, 2019 at 2:28pm   2 Most recent comment from Elated Themes:Hello,You can enable/disable Borders globally in Theme Options → General →or for some specific page only → (Elated General Page settings) →Also, you can enable / disable Left/Right borders in ... paso70 no logo home pageClosed   Sahel - An Elegant Multi-Concept Theme   Updated April 10, 2019 at 12:25pm   2 Most recent comment from Elated Themes:Hello,It is possible that something has not been installed/adjusted correctly, or it can be that some 3rd party plugin causes this issue.Try to deactivate all of your plugins to make sure they are not ... justinekusuma Submenu customizationClosed   Sahel - An Elegant Multi-Concept Theme   Updated April 9, 2019 at 12:52pm   4 Most recent comment from Elated Themes:Hello there,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.Please use the code below inst ... kaycochrane Button style change at tablet and mobileClosed   Sahel - An Elegant Multi-Concept Theme   Updated April 8, 2019 at 1:09pm   2 Most recent comment from Elated Themes:Hello Kay,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.Could you please be more specifi ... kaycochrane Blog won't updateClosed   Sahel - An Elegant Multi-Concept Theme   Updated April 1, 2019 at 10:12am   3 Most recent comment from Elated Themes:Hi there, Welcome to your support management and thank you for choosing our theme! Sorry for the late response, we are having a lot of tickets due the major theme updates we are doing these days and ... studiocolas Social buttonsClosed   Sahel - An Elegant Multi-Concept Theme   Updated March 29, 2019 at 10:59am   4 Most recent comment from Elated Themes:Hello,You're welcome. For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site. Thanks & Regar ... studiocolas Newsletter footerClosed   Sahel - An Elegant Multi-Concept Theme   Updated March 28, 2019 at 4:12pm   6 Most recent comment from Elated Themes:Glad to hear that! You're welcome!Have a nice day! Revelationmagazine Issues with WPBakery + PostsClosed   Sahel - An Elegant Multi-Concept Theme   Updated March 28, 2019 at 9:59am   4 Most recent comment from Elated Themes:Hi there,Thanks for writing in.In order to enable WPBakery Page Builder for WordPress (formerly Visual Composer) on Different Post Types like Posts or Portfolio Pages. You need to navigate to Dashboar ... rpurton87 mobile menuClosed   Sahel - An Elegant Multi-Concept Theme   Updated March 26, 2019 at 2:25pm   5 Most recent comment from Elated Themes:Hi there,Maybe the issue was causing some 3rd party plugin so we are always recommending to our customers to try to deactivate all of your 3rd party plugins to make sure they are not causing this iss ... ilaria Mobile logoClosed   Sahel - An Elegant Multi-Concept Theme   Updated March 26, 2019 at 11:30am   5 Most recent comment from Elated Themes:Hi,We see that you rated our theme with under-average score and we're sure the theme or the support do not deserve rating that low. Can we please ask you to reconsider the rating, because we real ... coolhunterin Demo Content - DanakilClosed   Sahel - An Elegant Multi-Concept Theme   Updated March 25, 2019 at 9:28am   2 Most recent comment from Elated Themes:Hello, Welcome to your support management and thank you for choosing our theme!You can find minimum server requirements for demo import here. https://elated.ticksy.com/article/10845/ And here's t ... Ishmael88 Sahel ThemeClosed   Sahel - An Elegant Multi-Concept Theme   Updated March 22, 2019 at 11:20am   2 Most recent comment from Elated Themes:Hello,Regarding the Instagram issues, please navigate to:your-website.com/wp-admin/options.php page Then find all the _instagram_ fields and delete them: If you want to change the Instagram account, n ... jonrah3213 Does this theme support live drag-drop for WPBakery?Closed   Sahel - An Elegant Multi-Concept Theme   Updated March 21, 2019 at 10:24am   2 Most recent comment from Elated Themes:Hi there,Welcome to your support management and thank you for choosing our theme!Sorry for the late response, we are having a lot of tickets due the major updates we are doing these days. Please read ... idixs I can't connected with Instagram account​Closed   Sahel - An Elegant Multi-Concept Theme   Updated March 20, 2019 at 4:59pm   2 Most recent comment from Elated Themes:Hello there,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.This appears to be a duplicate ... idixs I can't connected with Instagram account​Closed   Sahel - An Elegant Multi-Concept Theme   Updated March 20, 2019 at 4:59pm   2 Most recent comment from Elated Themes:Hello there,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand. Regarding the Instagram issue ...