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Public Tickets

Chiela Site speedClosed   Sahel - An Elegant Multi-Concept Theme   Updated March 14, 2019 at 2:30pm   4 Most recent comment from Elated Themes:Hi there,Here are some general tips for speeding up your website: a. Consider optimizing your images with some tool like this one:www.jpegmini.com b.  Also you can install some plugin for cache, lik ... idixs i can't see Sahel Featured Projects WidgetClosed   Sahel - An Elegant Multi-Concept Theme   Updated March 14, 2019 at 10:50am   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with ... Dennis Hilkens Elated OptionsClosed   Sahel - An Elegant Multi-Concept Theme   Updated March 6, 2019 at 4:40pm   2 Most recent comment from Elated Themes:Hello, I'm glad you've managed to solve it. For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site ... sydbarret Remove text Karoo transitionClosed   Sahel - An Elegant Multi-Concept Theme   Updated March 5, 2019 at 2:14pm   2 Most recent comment from Elated Themes:Hi there,I couldn't replicate this on my side. Did you manage to set this up?Anyhow, this can be removed here in page backend:Let me know! Best regards,Marie cynthiatranvo Mobile Menu Right AlignClosed   Sahel - An Elegant Multi-Concept Theme   Updated March 5, 2019 at 12:09pm   2 Most recent comment from Elated Themes:Hello,You can try to add this css underneath in Appearance >> Customize >> Additional CSS field: .eltdf-mobile-header .eltdf-mobile-nav ul li {    text-align: right;}For any other issue you are faci ... behn Widgets in Product categoryClosed   Sahel - An Elegant Multi-Concept Theme   Updated February 26, 2019 at 12:13pm   2 Most recent comment from Elated Themes:Hello,The Archive ( category ) pages use the same page layout. This is how WordPress taxonomy works. You can go to Theme Options → Blog → and then choose desired options for Archive pages → For ... Roxie12 Main image leaves gap and isn't all coming all the way to the topClosed   Sahel - An Elegant Multi-Concept Theme   Updated February 25, 2019 at 11:17am   8 Most recent comment from Elated Themes:Hello,You can go to alter some desired page → navigate to Elated General page settings → and then set all these options, like we did here → As you can see in the following screenshot that works ... ilaria Portfolio issuesClosed   Sahel - An Elegant Multi-Concept Theme   Updated February 22, 2019 at 1:05pm   4 Most recent comment from Elated Themes:Hi there,I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.Unfortunately, this is how Pretty photo sc ... Ole Different menu and footer for my homepage.Closed   Sahel - An Elegant Multi-Concept Theme   Updated February 22, 2019 at 11:11am   2 Most recent comment from Elated Themes:Hello,Unfortunately, there is no predefined option to use different menu navigation or footer area for some specific page. Please note that you can choose desired menu only globally in Appearance → ... RobinApril sliderClosed   Sahel - An Elegant Multi-Concept Theme   Updated February 22, 2019 at 10:39am   2 Most recent comment from Elated Themes:Hi Robin,I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.Go to the page backend and you can change ... Rosa Gutierrez Hover line on text menuClosed   Sahel - An Elegant Multi-Concept Theme   Updated February 21, 2019 at 10:53am   8 Most recent comment from Elated Themes:Hello Rosa,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand. 1- The following code address ... Ivy Kou To remove the theme name flash when refreshingClosed   Sahel - An Elegant Multi-Concept Theme   Updated February 18, 2019 at 4:06pm   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with ... Maria Marin Vimeo video loop problemsClosed   Sahel - An Elegant Multi-Concept Theme   Updated February 18, 2019 at 10:59am   2 Most recent comment from Elated Themes:Hi there,I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.Can you provide us admin credentials so I ... JuliaDalia_ Change label text of next/previous projectClosed   Sahel - An Elegant Multi-Concept Theme   Updated February 14, 2019 at 11:09am   4 Most recent comment from Elated Themes:Hello there,We are happy to hear that everything is working properly now and if there is anything we can assist you with please don't hesitate to ask.Also, if it’s not too much trouble, we’d reall ... Riyad Theme and Plugin Causing my site to be blankClosed   Sahel - An Elegant Multi-Concept Theme   Updated February 7, 2019 at 8:44am   2 Most recent comment from Elated Themes:Hi Riyad,Thanks for writing in.Most likely php resources on your server are configured too low, please contact your hosting provider and ask them to configure these parameters for you: max_execution_t ...