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Public Tickets

Rosa Gutierrez mobile version BayudaClosed   Sahel - An Elegant Multi-Concept Theme   Updated January 31, 2019 at 7:51pm   6 Most recent comment from Elated Themes:Hi Rosa,If you want to disable navigation arrows you can do that in the expanding carousel settings like shown in this screenshot I hope this helps!Best,George Gonzalez Homepage logoClosed   Sahel - An Elegant Multi-Concept Theme   Updated January 29, 2019 at 2:35pm   4 Most recent comment from Elated Themes:Hello Maria,Please go to your home page back end and scroll all the way down until you see Logo area. Remove everything from there and that's all.Giovanni Anastasia Conze Managing Sahel Bayuda themeClosed   Sahel - An Elegant Multi-Concept Theme   Updated January 24, 2019 at 10:24am   2 Most recent comment from Elated Themes:Hi,Sorry for delay in answer, we are currently working with large amount of tickets. We answered on this through next ticket https://elated.ticksy.com/ticket/1834894/ We are here if you have any addit ... gmerite Instagram Widget - Hamburger MenuClosed   Sahel - An Elegant Multi-Concept Theme   Updated January 18, 2019 at 1:43pm   2 Most recent comment from Elated Themes:Hello,Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we p ... gmerite Get In Touch PageClosed   Sahel - An Elegant Multi-Concept Theme   Updated January 14, 2019 at 3:34pm   4 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on Theme ... TheBrainChild Social Vertical FontClosed   Sahel - An Elegant Multi-Concept Theme   Updated January 14, 2019 at 3:31pm   8 Most recent comment from Elated Themes:Hello,If the problem persists, please be more specific about that issue (let me know how I can reproduce it on our side + if you are using some specific device, OS or browser) so we can inspect it and ... Rosa Gutierrez Loading animationClosed   Sahel - An Elegant Multi-Concept Theme   Updated January 9, 2019 at 2:35pm   5 Most recent comment from Elated Themes:Hello,I'm glad you've manged to solve it.For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site. T ... PalindromoDigital Language of the themeClosed   Sahel - An Elegant Multi-Concept Theme   Updated January 8, 2019 at 11:23am   11 Most recent comment from Elated Themes:Hello MoreaZaragoza,I've just checked this out on our end and it seems like you are right >>I will pass it to our developers and they will try to implement it in the next theme update. Thank you and ... planetpowerwebsite Loadingpage shows themename, remove this?Closed   Sahel - An Elegant Multi-Concept Theme   Updated January 3, 2019 at 1:33pm   4 Most recent comment from Elated Themes:Hi Suzanne,Sorry for the late response, it's because of the holidays. Happy new year!Can you provide me admin credentials so I can take a look at this? Thanks!Best regards,Marie zdikmen Impossible to update or activate pluginsClosed   Sahel - An Elegant Multi-Concept Theme   Updated January 2, 2019 at 3:53pm   2 Most recent comment from Elated Themes:Hello there, Welcome to your support management and thank you for choosing Sahel!For updating WP Bakery please refer to the following link:https://www.dropbox.com/sh/caqo4tn156tz05d/AAD4GIztx8by0h2N-Q ... Nidhi Jcasp Theme slider revolution issueClosed   Sahel - An Elegant Multi-Concept Theme   Updated December 26, 2018 at 4:03pm   2 Most recent comment from Elated Themes:Hi,Welcome to your support management and thank you for choosing our theme!Can you provide you a screenshot of issue, because we cant reproduce issue by our side? Thanks in advance. We are here if yo ... kutululu logoClosed   Sahel - An Elegant Multi-Concept Theme   Updated December 24, 2018 at 3:01pm   4 Most recent comment from Elated Themes:Hi there,You're welcome!Let us know if you have any other questions! Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the followin ... justinekusuma How to put my own images on the expanding carousel at Bayuda's home?Closed   Sahel - An Elegant Multi-Concept Theme   Updated December 21, 2018 at 11:00am   2 Most recent comment from Elated Themes:Hello,Just go to alter that page and then in Expanding Carousel Settings upload desired item image, like we did here >>If you wan to create the same page like on our demo site, you can just import the ... kurzik Iphone Mobile version major issueClosed   Sahel - An Elegant Multi-Concept Theme   Updated December 11, 2018 at 3:03pm   2 Most recent comment from Elated Themes:Hi there,I apologize about the belated reply - we have been getting a lot of tickets lately, and our reply times have not been as fast as we would have liked.This common issue with page transitions. W ... koshikira PortfolioClosed   Sahel - An Elegant Multi-Concept Theme   Updated December 11, 2018 at 9:03am   2 Most recent comment from Elated Themes:Hello,Usually issue with "Sorry, no posts matched your criteria." is caused by deleting a Category that was used in the List element. Now, even if you try to edit the element, you won't be able select ...