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Public Tickets

Siddharth1981 Error is One themeClosed   Onea - Multipurpose WooCommerce Theme   Updated February 14, 2019 at 11:08am   2 Most recent comment from Elated Themes:Hi there,Welcome to your support management and thank you for choosing Onea!Check with your hosting provider which PHP version do you have. Requirements for the theme are:1. PHP version should be min ... yasmina Second navigation menuClosed   Onea - Multipurpose WooCommerce Theme   Updated January 30, 2019 at 10:34am   2 Most recent comment from Elated Themes:Hello,Please note that only one menu navigation can be activated for some desired area >>If you want to add one more menu within main navigation area, please note that this can be achieved only with ... yasmina installationClosed   Onea - Multipurpose WooCommerce Theme   Updated January 28, 2019 at 2:39pm   2 Most recent comment from Elated Themes:Hi Yasmina,Unfortunately there isn't such an option but you can delete all the pages that you won't use after our demo import is completed. That way you can preserve only the pages needed for you webs ... Bre Rudolph download/dummy contentClosed   Onea - Multipurpose WooCommerce Theme   Updated January 18, 2019 at 9:28am   2 Most recent comment from Elated Themes:Hi there,What you are seeing are most likely not errors, but just warnings and notices. In order to hide these, please take a look at this helpful article:https://aristath.github.io/blog/wp-hide-php- ... smartandcolondon CountdownClosed   Onea - Multipurpose WooCommerce Theme   Updated January 3, 2019 at 10:52am   2 Most recent comment from Elated Themes:Hello,Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we p ... smartandcolondon Demo importClosed   Onea - Multipurpose WooCommerce Theme   Updated December 24, 2018 at 11:54am   11 Most recent comment from Elated Themes:Hello,Since demo content is imported, we would really appreciate it if you would kindly reconsider our theme's rating on ThemeForest.Thank you in advanceBest regards, Wolfe barnnet Frontend tweakClosed   Onea - Multipurpose WooCommerce Theme   Updated December 17, 2018 at 2:31pm   2 Most recent comment from Elated Themes:Hi there,Please paste this code to the Appearance > Customize > Additional CSS field to remove that hover effect: ul.products>.product .eltdf-pl-inner:hover img {    transform: none;}I hope this he ... goldeneyemicropigmentation Footer dark text not workingClosed   Onea - Multipurpose WooCommerce Theme   Updated December 17, 2018 at 9:45am   2 Most recent comment from Elated Themes:Hi there,Thanks for writing in.Please provide temporary wp admin credentials so I can inspect your site and take a closer look on this issue. You can also change footer text color to black with css c ... goldeneyemicropigmentation Video Button not workingClosed   Onea - Multipurpose WooCommerce Theme   Updated December 17, 2018 at 8:54am   2 Most recent comment from Elated Themes:Hi there,Thanks for writing in.  Try to replace http with https within these files: wp-content/plugins/js_composer/assets/lib/prettyphoto/js  wp-content/themes/assets/js/modules/plugins/jquery.prett ... Giannis Vakintis Disappear space between menu and slider code issueClosed   Onea - Multipurpose WooCommerce Theme   Updated November 29, 2018 at 1:51pm   5 Most recent comment from Elated Themes:Hi there,You're welcome!Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme ... lui lang regularClosed   Onea - Multipurpose WooCommerce Theme   Updated November 29, 2018 at 8:46am   5 Most recent comment from Elated Themes:Hi there,Sorry for the late response, it's caused because of the numbers of tickets we are getting these days.I can see what is the issue. Thanks for the explanation, we have passed this over to our ... Nyasro Mega MenuClosed   Onea - Multipurpose WooCommerce Theme   Updated November 27, 2018 at 11:55am   3 Most recent comment from Elated Themes:Hello there,Thanks for writing in!We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekend, thank you for your pati ... lui lang Sticky info issueClosed   Onea - Multipurpose WooCommerce Theme   Updated November 26, 2018 at 2:00pm   2 Most recent comment from Elated Themes:Hi there,We replied to your question in one of the previous tickets. Take a look.Let us know if you have any other questions! Best regards,Marie avejar Translate some textsClosed   Onea - Multipurpose WooCommerce Theme   Updated November 15, 2018 at 10:35am   2 Most recent comment from Elated Themes:Hi there,Welcome to your support management and thank you for choosing Onea!Sorry for the late response, it's caused because of the numbers of tickets we are getting these days.Which plugin do you use ... barnnet Mobile cartClosed   Onea - Multipurpose WooCommerce Theme   Updated November 9, 2018 at 3:43pm   2 Most recent comment from Elated Themes:Hello Martin,Thanks for writing in!We are very sorry for the late answer, we were working with a limited resources for a past few days, thank you for your patience and your understanding!Please try to ...