Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay

Public Tickets

mikecorso editedClosed   Mr. SEO - A Friendly SEO, Marketing Agency, and Social Media Theme   Updated September 9, 2019 at 12:33pm   2 Most recent comment from Elated Themes:Hello Mike,1) Since Revolution Slider is a 3rd party plugin, regretfully, we have limited support for it that only covers its compatibility issues with our themes. So any question related to transitio ... buro86 Check available dates WITHOUT the need to loginClosed   Albergo - A Modern Hotel and Accommodation Booking Theme   Updated September 9, 2019 at 12:00pm   2 Most recent comment from Elated Themes:Hello there,Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, becaus ... farhan Revolution slider headrClosed   UltraViolette - Design Portfolio Theme   Updated September 9, 2019 at 9:17am   2 Most recent comment from Elated Themes:Hi there,In order to achieve that content (including rev slider) starts from the top of the page, you need to make sure that in your page settings following options are set like this:1) Elated General ... mubysz menuClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated September 9, 2019 at 8:41am   5 Most recent comment from Elated Themes:Hello,It's fine, if there is anything else that we can assist you with please don't hesitate to ask.Kind Regards,Milica azuramia Portfolio, filtersClosed   Creator - A Refined Theme for Handmade Artisans, Businesses & Shops   Updated September 6, 2019 at 3:23pm   4 Most recent comment from Elated Themes:Hello again,It is possible that something has not been installed/adjusted correctly, or it can be that some 3rd party plugin causes this issue.Try to deactivate all of your plugins to make sure they a ... budfwaldo Linking Portfolio files to customised pagesClosed   Nightshade - A Striking Photography / Portfolio Theme   Updated September 6, 2019 at 1:17pm   2 Most recent comment from Elated Themes:Hi there,Such an option, unfortunately, does not exist within the theme. Achieving this would require some custom coding, but we are not in a position to accept any custom work, because we primarily n ... martinacouture web IT - ENClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated September 5, 2019 at 3:01pm   2 Most recent comment from Elated Themes:Hi,Thank you for writing in.To translate any label in the theme, you would have to use a 3rd party plugin, such as WPML or Loco Translate or Polylang. This way, you'd be able to translate strin ... d3signfly Remove login in button from top barClosed   Academist - A Modern Learning Management System and Education Theme   Updated September 5, 2019 at 1:36pm   3 Most recent comment from Elated Themes:Hi,Thank you for writing in.We're glad that you managed to solve the issue.If you need additional assistance don't hesitate to write.Best,Jim Lambisking Vertical Split SliderClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated September 5, 2019 at 9:54am   2 Most recent comment from Elated Themes:Hi,Welcome to your support and thank you for choosing our theme.You can use our page template for split screen show case in order to achieve that layout:https://diorama.elated-themes.com/split-screen- ... morfordk Instructor CoursesClosed   eSmarts - A Modern Education and LMS Theme   Updated September 5, 2019 at 9:47am   2 Most recent comment from Elated Themes:Hi,Welcome to your support and thank you fro choosing our theme.If you don't want to display all courses when the instructor don't have one you can change the php file on this path: wp-conte ... chadlewine page bottom paddingClosed   Vibez - A Dynamic Multi-concept Theme for Dance Studios and Instructors   Updated September 4, 2019 at 2:30pm   3 Most recent comment from Elated Themes:Hi there, Welcome to your support management and thank you for choosing our theme! If you want to add padding to the bottom of every page, you could do so by adding following code into Appearance -> C ... furuba Bug? Icon not changeable!Closed   Moose - Creative Multi-Purpose Theme   Updated September 4, 2019 at 12:49pm   4 Most recent comment from Elated Themes:Hello, You can change this icon adding this custom css: .post_info_link_mark .icon_link:before { content: "e02c"; } In order to be just like there: You can change content with other *number of� ... furuba Fonts preview?Closed   Moose - Creative Multi-Purpose Theme   Updated September 4, 2019 at 12:30pm   4 Most recent comment from Elated Themes:Hello,This option doesn't come with theme, like that i send you it's only way to check fonts preview. I hope you understand.Please let us know if there is anything else we can do for you, t ... furuba Badge color and icon change?Closed   Moose - Creative Multi-Purpose Theme   Updated September 4, 2019 at 12:23pm   4 Most recent comment from Elated Themes:Hello,There is no options to change crown picture, just text like i was showed you.In order to achieve that you have to go to your project:wp-contentthemesmooseimgcrown.png  and there replace this i ... Jenny Diop Problems creating portfolioClosed   Bryson - Illustration and Design Portfolio Theme   Updated September 4, 2019 at 9:32am   2 Most recent comment from Elated Themes:Hi there,Welcome to your customer support service and thank you for choosing our theme!All our themes are user friendly and you don't need any coding or developing knowledge to use them.If you ha ...