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Public Tickets

Nuria Elated TabsClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated August 18, 2016 at 6:09pm   9 Most recent comment from Elated Themes:Hi Nuria,Glad that we were able to help!Please let us know if there is anything else we can do for you, thanks! Chris Icon in menuClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated August 17, 2016 at 7:27pm   8 Most recent comment from Elated Themes:Hi Chris,Thanks!Please let us know if there is anything else we can do for you, thanks! Nuria Setup menu main navigationClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated August 11, 2016 at 12:57pm   12 Most recent comment from Elated Themes:Hi Nuria,Will you please provide us with your wp admin credentials in a PRIVATE REPLY  so that we can inspect the issue closely?We're waiting for your response, thanks! Maco ModalClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated August 2, 2016 at 12:51pm   4 Most recent comment from Elated Themes:Hi Maco,You should contact the creator of the plugin that you're using to help you solve the installation issue. As for the 500 Internal Server Error here is a link on which you can find the explanat ... Maco font awesome and font elegantClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated August 1, 2016 at 11:39am   2 Most recent comment from Elated Themes:Hi Maco,Sorry for the late response!The problem your having is related to cross origin issue and it has to be solved on your side. Here is the instruction inside the link for you to fix it that works ... Sezer Han Google Map ProblemClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated August 1, 2016 at 11:23am   4 Most recent comment from Elated Themes:Hi Sezer,We have already answered the issue on your private ticket.Please let us know if there is anything else we can do for you, thanks! Maco it´s imposible to import Closed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated July 22, 2016 at 11:35am   4 Most recent comment from Elated Themes:Hi Maco,You're welcome! Please let us know if there is anything else we can do for you, thanks! Андрей Sticky header problemClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated June 30, 2016 at 6:12pm   3 Most recent comment from Elated Themes:Hi Andrei,Glad that you were able to solve the problem, that's great!Please let us know if there is anything else we can do for you, thanks! Stephanie dos santos Opacity Closed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated June 21, 2016 at 11:12am   4 Most recent comment from Elated Themes:Hi Steph,Good luck, don't forget to contact us when you post your website online.Thanks! Sonia Solá Media Masonry Grid - Visual ComposerClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated June 17, 2016 at 7:04pm   4 Most recent comment from Elated Themes:Hi Sonia,Sorry we were not able to help.Let us know if there is anything else we can do for you! Sébastien [email protected]Closed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated May 31, 2016 at 8:01pm   7 Most recent comment from Elated Themes:Hi,Try to add this custom css code in Edge options -> General -> Custom CSS field @media  (max-width: 1024px) {  .eltdf-top-bar .eltdf-icon-shortcode.circle .eltdf-icon-element, .eltdf-top-bar .e ... Vlad Menus Not Displaying CorrectlyClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated May 27, 2016 at 12:19pm   2 Most recent comment from Elated Themes:Hi Vlad,Please check these attached screenshots where you can check our widget and menu options... Claudia C Template not respondingClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated May 20, 2016 at 5:54pm   4 Most recent comment from Elated Themes:Hi,Sorry for late response1) We have used all images with same size and because of that we got this layout. Our recommended image size is 1366 × 660 px2) This can be connected with rendering of fon ... Ariel No import file for Revolution SliderClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated April 29, 2016 at 2:21pm   2 Most recent comment from Elated Themes:Hi,Please note, the thing is that we have bought extended license for Slider Revolution which granted us right to distribute this plugin as a bundle within our theme. But, due to Envato rules, we ca ... Maciej Reduce images generatd by themeClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated April 22, 2016 at 4:53pm   2 Most recent comment from Elated Themes:Hi Maciej,In functions.php file you can find these functions that are used to create all thumbnails: http://screencast.com/t/l2vUCQjj, so if you do not need some thumbnails you can comment our those ...