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Public Tickets

tfvirginiapw1 Where are the instructions for installing the child theme?Closed   Search & Go - Modern & Smart Directory Theme   Updated April 18, 2017 at 12:45pm   4 Most recent comment from Elated Themes:Hi Virginia,OKBest regards samanthamartin78 Blog PostsClosed   Search & Go - Modern & Smart Directory Theme   Updated April 13, 2017 at 6:56am   4 Most recent comment from Elated Themes:Hi there,This has happened because excerpt for blog list or portfolio list can't read shortcodes and because of that we implemented Excerpt field for each blog single, portfolio single, page etc. You ... TerraFermaMedia How the map appears on IE11Closed   Search & Go - Modern & Smart Directory Theme   Updated April 12, 2017 at 1:32pm   2 Most recent comment from Elated Themes:Hi there,If your problem is regarding navigation menu that drops over map and content, it not related to Internet Explorer, it happens on every browser when you lower view port. The problem is related ... Key CSS CodeClosed   Search & Go - Modern & Smart Directory Theme   Updated April 12, 2017 at 1:06pm   4 Most recent comment from Elated Themes:Hi there,We are pleased to help. If there is anything else you need help with, please let m know.Thanks. Key To assign a shop to three "Listing Type"Closed   Search & Go - Modern & Smart Directory Theme   Updated April 12, 2017 at 12:57pm   4 Most recent comment from Elated Themes:Hello there,You need to make Listing Type more general, so one Listing can not be member of multiple Listing Types, as shown in our demo. That means Listing type is first level of differentiation. Fur ... kythera Add mobile field to listingClosed   Search & Go - Modern & Smart Directory Theme   Updated April 11, 2017 at 3:04pm   2 Most recent comment from Elated Themes:Hello there,As we mentioned in tickets before, it is not built-in functionality. To do so you need custom coding which we are not in a position to accept at the moment, because we primarily need to f ... samanthamartin78 RECOMMENDED on ListingClosed   Search & Go - Modern & Smart Directory Theme   Updated April 10, 2017 at 3:40pm   2 Most recent comment from Elated Themes:Hello,In order to remove or change that word, go to this file wp-contentthemessearch-and-goframeworkmoduleslistingtemplatespartsrelated-listings.php and change it here https://www.screencast.com/t/u ... fionacat Listing tagsClosed   Search & Go - Modern & Smart Directory Theme   Updated April 7, 2017 at 3:27pm   4 Most recent comment from Elated Themes:Hello,When we say that, we meant on SEO. But we agree it can confuse customers. We will change it in documentation and explain that part precisely.Thanks garrand_partners2016 Advanced Listing Search Filter DocumentationClosed   Search & Go - Modern & Smart Directory Theme   Updated April 4, 2017 at 10:10pm   1 Most recent comment from garrand_partners2016:I need clarification on how to add Advanced Listing Search Filters. There is NO Documentation anywhere for how to do this, and I am upset that this was something that is not available. When I purchase ... samanthamartin78 UsersClosed   Search & Go - Modern & Smart Directory Theme   Updated April 4, 2017 at 1:55pm   5 Most recent comment from Elated Themes:Hello,There is no possibility to allocate listing if user does not claim that listing first. The only option is that you upload listings and then user claim that listing and then if you approve that f ... Kristin Asthetic SetupClosed   Search & Go - Modern & Smart Directory Theme   Updated April 3, 2017 at 6:39pm   2 Most recent comment from Elated Themes:Hello,1) You need to replace image in row settings. You need to change background parallax image here https://www.screencast.com/t/YkNnrbfIEK9V2) You have got cross-origin issue and you can fix this ... samanthamartin78 Edit text in DashboardClosed   Search & Go - Modern & Smart Directory Theme   Updated April 3, 2017 at 2:07pm   2 Most recent comment from Elated Themes:Hello,In order to change this, go to Elated Options > Listing and change this there in Dashboard section https://www.screencast.com/t/oWlpZFscIwctThanks samanthamartin78 Listing LocationClosed   Search & Go - Modern & Smart Directory Theme   Updated March 31, 2017 at 3:34pm   2 Most recent comment from Elated Themes:Hello,Both of your requirements are possible only with custom work. Unfortunately we are not in a position to accept any custom work at the moment, because we primarily need to focus on providing The ... samanthamartin78 Bulk listing uploadClosed   Search & Go - Modern & Smart Directory Theme   Updated March 31, 2017 at 2:20pm   2 Most recent comment from Elated Themes:Hello,You can upload it via XML import in Tools > Import > WordPress Importer.Thanks sbordoli Listing Galery Images on Mobile VersionClosed   Search & Go - Modern & Smart Directory Theme   Updated March 28, 2017 at 7:08pm   2 Most recent comment from Elated Themes:Hello,That carousel works like that and there is no option to change it. It happens since images need to keep height to width ratio in order to preserve quality.Thanks