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Public Tickets

Wesley Elated Header - Choose Header BehaviourClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated October 3, 2018 at 12:14pm   2 Most recent comment from Elated Themes:Hi Wesley,It is possible that something has not been installed/adjusted correctly, or it can be hosting related. Also, it is possible that something was uploaded wrong or something is corrupt with yo ... kuriouskulture InstagramClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated October 1, 2018 at 10:33am   4 Most recent comment from Elated Themes:Hi there,With this plugin you can customize your look of Instagram feed how you like. So you can probably achieve this looks like on our demo.You can find some useful documentation: https://smashball ... Harsha Dushantha Updated Logo Not DisplayingClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated September 26, 2018 at 9:45am   2 Most recent comment from Elated Themes:Hello there,Thank you for writing in.As I can see logo is displaying properly on your home pageHowever, in case logo is not displayed properly on some page please navigate to the backend of that parti ... drod8107 Email Signup SectionClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated September 24, 2018 at 3:29pm   2 Most recent comment from Elated Themes:Hi there,Sorry for the late response, our working hours are only during the weekdays.You can remove it in Appearance > Widgets in here:If you want to edit that contact form go to the Contact form 7 an ... JESSICA SCHMIDT INSTAGRAM FEED + CHANGE TEXT BELOW THE POSTClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated September 24, 2018 at 3:25pm   2 Most recent comment from Elated Themes:Hi there,1. We answered your question in here: https://elated.ticksy.com/ticket/1721471/2. Each single post has "Excerpt" option that is used in Blog Lists. You need to navigate to Dashboard > Posts ... ariakaautry Remove "rosalyn" Logo from main header on desktopClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated August 31, 2018 at 7:08am   2 Most recent comment from Elated Themes:Hello,Please note that you can set your logo globally in Theme Options >> Logo and for some specific page in Elated Logo page settings.Please let us know if there is anything else we can do for you. ... mimszainal Mobile HeaderClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated August 29, 2018 at 9:15am   2 Most recent comment from Elated Themes:Hello,1. You can go to Appearance >> Widgets >> navigate to Mobile Header widget area and then add desired widget in.2. You can achieve it with some custom css, but most likely some menu items won't b ... mimszainal Error to connect with instagramClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated August 28, 2018 at 1:54pm   2 Most recent comment from Elated Themes:Hello,You can use this 3rd party plugin for Instagram >> https://wordpress.org/plugins/instagram-feed/Please let us know if there is anything else we can do for you. Thank you,Jerry Claudia Hastings Bloglovin Social IconClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated August 23, 2018 at 2:31pm   2 Most recent comment from Elated Themes:Hello,Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we p ... Claudia Hastings Problem with Newsletter form CSS StyleClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated August 23, 2018 at 12:26pm   3 Most recent comment from Elated Themes:Hello, 1. Please note that you can choose desired Contact Form and Custom Style in Contact Form 7 settings >> Before that you need to create Contact Form >>  Try to paste the code of any of ... Samuel3rd Roslyn Logo appears on my footerClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated August 2, 2018 at 7:47am   4 Most recent comment from Elated Themes:Hello,Just go to Appearance >> Widgets >> navigate to Footer top Column 1 >> Image widget and then replace the image.If the problem persist, provide  us with your site url and wp-admin credentials so ... frictionsweb Blog Title Heading Needs to be H1, not H2. How do I correct this?Closed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated July 30, 2018 at 2:09pm   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing Roslyn!You can change that with this code. Paste it in Roslyn Options > General > Custom JS: $('.eltdf-post-title').replaceWi ... nikodea CSSClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated July 6, 2018 at 3:28pm   4 Most recent comment from Elated Themes:Hello there,Can you provide us admin credentials in private reply so we can take a look? Thanks!Best regards,Marie xixiyang Uploading ThemeClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated June 29, 2018 at 11:20am   14 Most recent comment from Elated Themes:Hello, I've just checked this out in your back-end and I noticed that some server resource settings on your end are too low. Could you please try to increase these values or ask your hosting ser ... Marjolijn InstagramClosed   Roslyn - A Fashion and Lifestyle Theme for Bloggers and Magazines   Updated June 28, 2018 at 8:20am   2 Most recent comment from Elated Themes:Hello,You can try to use this 3rd party plugin for Instagram >> https://wordpress.org/plugins/instagram-feed/Please let us know if there is anything else we can do for you. Thank you,Jerry, Elated