Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay

Public Tickets

Katrin Navigation incorrectClosed   Kreate – Expert Theme for Creative Business   Updated August 22, 2016 at 2:10pm   6 Most recent comment from Elated Themes:Hi Katrin,Sorry for the late response!Please just make sure that you have installed the original Kreate Theme properly and send us your WP admin credentials in a PRIVATE REPLY so that we can install ... Fernando Change colorClosed   Search & Go - Modern & Smart Directory Theme   Updated August 22, 2016 at 1:50pm   16 Most recent comment from Elated Themes:Hello,You are welcome!We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our t ... Mia Menu and Slider IssuesClosed   Chandelier - A Theme Designed for Custom Brands   Updated August 19, 2016 at 6:26pm   6 Most recent comment from Elated Themes:Hello,Sorry but you did not increase recommended  values. Here are your current values:1.post_max_size   http://screencast.com/t/vyGeLAtU1U . It should be at least 128M2. max_execution_time  ht ... Alejandro CHANGE NUMBER OF COLUMNS IN ORIGINAL FLOWClosed   Flow - A Fresh Creative Blog Theme   Updated August 19, 2016 at 3:17pm   4 Most recent comment from Elated Themes:Hi Alejandro, You're welcome! Please let us know if there is anything else we can do for you, thanks! Alejandro ERASE BLANCK SPACES BETWEEN TILESClosed   Flow - A Fresh Creative Blog Theme   Updated August 19, 2016 at 3:17pm   4 Most recent comment from Elated Themes:Hi Alejandro,You're welcome!Please let us know if there is anything else we can do for you, thanks! Alejandro FREEZE GALLERY POST TYPE ON MAIN PAGEClosed   Flow - A Fresh Creative Blog Theme   Updated August 19, 2016 at 2:55pm   4 Most recent comment from Elated Themes:Hi Alejandro,That is correct. but that is the only way to get the desired effect.Please let us know if there is anything else we can do for you, thanks! Alejandro CHANGE BACKGROUND COLOUR ON MAIN PAGEClosed   Flow - A Fresh Creative Blog Theme   Updated August 19, 2016 at 1:50pm   4 Most recent comment from Elated Themes:Hi Alejandro,Glad that we were able to help!Please let us know if there is anything else we can do for you, thanks! Hadi Testimonial FontClosed   Search & Go - Modern & Smart Directory Theme   Updated August 19, 2016 at 12:43pm   6 Most recent comment from Elated Themes:Hello here,Thank you so much! :) Gilles BugClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated August 19, 2016 at 12:35pm   2 Most recent comment from Elated Themes:Hi Gilles, Seems like some of the 3rd party plugins your have installed have interfered with the default theme stylesheets. Could you please disable all of the 3rd party plugins and update the them ... Erica Marros Portfolio item in galleryClosed   Virtuoso - A Theme for Creative Art Businesses   Updated August 18, 2016 at 6:15pm   2 Most recent comment from Elated Themes:Hello here,Please add following css code in Elated Options > General > Custom CSS. You should paste desired color instead of this random. .eltdf-item-excerpt-inner > p {   color: red !important;} ... Nuria Elated TabsClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated August 18, 2016 at 6:09pm   9 Most recent comment from Elated Themes:Hi Nuria,Glad that we were able to help!Please let us know if there is anything else we can do for you, thanks! Richee Parks Installing Demo StalledClosed   Moose - Creative Multi-Purpose Theme   Updated August 18, 2016 at 11:04am   3 Most recent comment from Elated Themes:Hi Richee,Glad that you were able to solve the issue, that's great!Please let us know if there is anything else we can do for you, thanks! Chris Icon in menuClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated August 17, 2016 at 7:27pm   8 Most recent comment from Elated Themes:Hi Chris,Thanks!Please let us know if there is anything else we can do for you, thanks! Phillip Other Websites Using Search and Go ThemeClosed   Search & Go - Modern & Smart Directory Theme   Updated August 17, 2016 at 7:18pm   2 Most recent comment from Elated Themes:Hello here.We don't have that kind of list,  but you can tell them that they can research through the public tickets and they can find links to the websites there, because our customers often leave ... Chris Translation issues : 0 comments + latest postsClosed   Allure - A Fashionable Blog Theme   Updated August 17, 2016 at 3:38pm   6 Most recent comment from Elated Themes:Hello here,You are welcome! :)Thanks