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Public Tickets

michaelvan instagram feedClosed   Flow - A Fresh Creative Blog Theme   Updated November 13, 2018 at 2:00pm   2 Most recent comment from Elated Themes:Hello,Regarding the Instagram issues, please navigate to:your-website.com/wp-admin/options.php page Then find all the _instagram_ fields and delete them:If you want to change the Instagram account, n ... domi zhang Sites load slowly for the first timeClosed   Flow - A Fresh Creative Blog Theme   Updated November 9, 2018 at 12:57pm   2 Most recent comment from Elated Themes:Hello,Thanks for writing in.Users can optimize site for speed, but good percentage is caused by server itself, so end users should increase performance on their own, and to to make sure that they are ... jmcmacnz Click functionalityClosed   Flow - A Fresh Creative Blog Theme   Updated November 9, 2018 at 10:36am   2 Most recent comment from Elated Themes:Hello there, Thanks for writing in! We are very sorry for the late answer, we were working with a limited resources for a past few days, thank you for your patience and your understanding! Please c ... Ka_ href has a heightClosed   Flow - A Fresh Creative Blog Theme   Updated November 2, 2018 at 11:38am   2 Most recent comment from Elated Themes:Hello there,Thanks for writing in!Please copy code bellow to Appearance > Customize > Additional CSS: .eltd-logo-wrapper a {    height: 200px!important;} Please let us know if there is something ... umgunho My tickets, No answer.Closed   Flow - A Fresh Creative Blog Theme   Updated October 16, 2018 at 1:00pm   2 Most recent comment from Elated Themes:Hello there, Thanks for writing in! We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your ... Ka_ MenuClosed   Flow - A Fresh Creative Blog Theme   Updated September 18, 2018 at 10:32am   4 Most recent comment from Elated Themes:Hello there,Thank you for the detailed explanation!Would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?Please let us know if there's anythi ... Calvern Navigation MenuClosed   Flow - A Fresh Creative Blog Theme   Updated September 3, 2018 at 7:32am   4 Most recent comment from Elated Themes:Hello Calvern,You are welcome! Hope you had great weekend!1)Regarding your first issue(with a slider) would you mind providing us with login credentials (in Private Reply) and site url, so we can tak ... Calvern Importing Demo SitesClosed   Flow - A Fresh Creative Blog Theme   Updated August 21, 2018 at 8:05am   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing Flow!Can you explain us little bit better what is happening when you customize content? Check if you have some caching plugin ... fred_erik Changed behaviour when setting header background colorClosed   Flow - A Fresh Creative Blog Theme   Updated May 3, 2018 at 2:02pm   2 Most recent comment from Elated Themes:Hello there,Try to add this CSS code to Appearance > Customize > Additional CSS: .eltd-content { margin-top: 0!important; } Please let us know if there is anything else we can do for you, tha ... themool Custom CSSClosed   Flow - A Fresh Creative Blog Theme   Updated April 13, 2018 at 12:57pm   22 Most recent comment from Elated Themes:Hello there,This can not be achieved, to redirect to another page when you are on the mobile. You can only change the image size when you click on the image width some Custom CSS: @media only screen ... themool Demo Import / Cant see Elated Options menuClosed   Flow - A Fresh Creative Blog Theme   Updated February 28, 2018 at 2:44pm   5 Most recent comment from Elated Themes:Hello,1.  You can deactivate Top Bar area in Elated Options >> Header >> 2. Unfortunately there is no predefined option to change alignment of Header menu navigation. That can be done with some cus ... Pierwszabryka Load More button unbunds event and breaks other pluginsClosed   Flow - A Fresh Creative Blog Theme   Updated February 21, 2018 at 11:54am   2 Most recent comment from Elated Themes:Hi there,We can't unfortunately check this on your end https://www.screencast.com/t/trvV6lW7X6hj so please let us know once you enabled this. Also If you are using a third party plugin please know ... themool Demo import / no Elated menuClosed   Flow - A Fresh Creative Blog Theme   Updated February 21, 2018 at 11:03am   15 Most recent comment from Elated Themes:Hello,We are sorry for the delay, it was caused by weekend and national holiday days.1. You can try to add this css in Elated Options >> General >> Custom CSS field: .eltd-blog-slide-item .eltd-blog ... themool WP Bakery frontend editor missingClosed   Flow - A Fresh Creative Blog Theme   Updated February 15, 2018 at 1:09pm   2 Most recent comment from Elated Themes:Hello,Instructions are available in this article https://elated.ticksy.com/article/10848/ and if you need help with this please send us WP and FTP admin access.Thanks,And all the best! Sudhir Navigation Not VisibleClosed   Flow - A Fresh Creative Blog Theme   Updated February 14, 2018 at 11:57am   6 Most recent comment from Elated Themes:Hi there chipthegreat,Please submit a new ticket with wp-admin credentials and we will be able to provide some custom CSS for you.