Public Tickets
Mark
Complete page outside the gridClosed
Flow - A Fresh Creative Blog Theme
Updated September 5, 2016 at 6:23pm
4
Most recent comment from Elated Themes:Hi Mark,Sorry for the late response, it was weekend and we are working with limited resources during weekends, but we are back in full speed again.Seems like you have deleted our theme form your webs ...
Dustin Clendenen
Menu won't scrollClosed
Flow - A Fresh Creative Blog Theme
Updated August 29, 2016 at 2:05pm
11
Most recent comment from Elated Themes:Hi Dustin,Unfortunately, that is the best that we could do given the amount of the submenus that you're using on your website. The only other solution that we can suggest is to resize your logo to see ...
Julie
load more buttonClosed
Flow - A Fresh Creative Blog Theme
Updated August 23, 2016 at 2:56pm
8
Most recent comment from Elated Themes:Hello here,You have to follow explanation from this link http://wpvkp.com/font-awesome-doesnt-display-in-firefox-maxcdn/ . You will see piece of code that you should paste in htaccess file on your s ...
Alejandro
CHANGE NUMBER OF COLUMNS IN ORIGINAL FLOWClosed
Flow - A Fresh Creative Blog Theme
Updated August 19, 2016 at 3:17pm
4
Most recent comment from Elated Themes:Hi Alejandro,
You're welcome!
Please let us know if there is anything else we can do for you, thanks!
Alejandro
ERASE BLANCK SPACES BETWEEN TILESClosed
Flow - A Fresh Creative Blog Theme
Updated August 19, 2016 at 3:17pm
4
Most recent comment from Elated Themes:Hi Alejandro,You're welcome!Please let us know if there is anything else we can do for you, thanks!
Alejandro
FREEZE GALLERY POST TYPE ON MAIN PAGEClosed
Flow - A Fresh Creative Blog Theme
Updated August 19, 2016 at 2:55pm
4
Most recent comment from Elated Themes:Hi Alejandro,That is correct. but that is the only way to get the desired effect.Please let us know if there is anything else we can do for you, thanks!
Alejandro
CHANGE BACKGROUND COLOUR ON MAIN PAGEClosed
Flow - A Fresh Creative Blog Theme
Updated August 19, 2016 at 1:50pm
4
Most recent comment from Elated Themes:Hi Alejandro,Glad that we were able to help!Please let us know if there is anything else we can do for you, thanks!
Joz
fb sharing does not work on mobileClosed
Flow - A Fresh Creative Blog Theme
Updated August 15, 2016 at 7:06pm
2
Most recent comment from Elated Themes:Hi Joz,You just need to update your theme to the latest version we released, then update Visual Composer to 4.12 we included in it, and clear cache, and everything will be fine again.1. Theme updateht ...
Alejandro
EMBEED A LINK IN QUOTE Closed
Flow - A Fresh Creative Blog Theme
Updated August 15, 2016 at 5:52pm
4
Most recent comment from Elated Themes:Hi Alejandro, Glad that we were able to help!Please let us know if there is anything else we can do for you, thanks!
Alejandro
EMBEED A LINK IN QUOTESClosed
Flow - A Fresh Creative Blog Theme
Updated August 15, 2016 at 3:18pm
2
Most recent comment from Elated Themes:Hi Alejandro,Unfortunately there is no such option.Please let us know if there is anything else we can do for you, thanks!
Dan
Header not recognizing Light/Dark or Active TabClosed
Flow - A Fresh Creative Blog Theme
Updated August 4, 2016 at 11:36am
16
Most recent comment from Elated Themes:Hi Dan,Glad that we finally solved the issue!Please let us know if there is anything else we can do for you, thanks!
Isabella
Share buttonsClosed
Flow - A Fresh Creative Blog Theme
Updated August 3, 2016 at 7:24pm
2
Most recent comment from Elated Themes:Hi Isabella,For you issue related to image and content of sharing, we can offer you to install some third party plugin that is handling Open Graph protocol. This protocol is set of meta tags in hea ...
Jozelle
Icons not appearing on IE, Chrome and mobile.Closed
Flow - A Fresh Creative Blog Theme
Updated August 3, 2016 at 1:15pm
4
Most recent comment from Elated Themes:Hi Jozelle,We can't seem to replicate the issue you're having on our end, I'm sending you screenshots from Internet Explorer and Edge on different computers. http://screencast.com/t/9Yqb8aUQOdnhttp ...
Ismael
vc shorcodes in posts summaryClosed
Flow - A Fresh Creative Blog Theme
Updated August 1, 2016 at 4:42pm
2
Most recent comment from Elated Themes:Hi Ismael,
This is happening because excerpt for blog list can't read shortcodes and because of that we implemented Excerpt field for each blog single. Here is the solution:
First, inside your v ...
Ismael
Read more does not workClosed
Flow - A Fresh Creative Blog Theme
Updated July 29, 2016 at 4:29pm
4
Most recent comment from Elated Themes:Hello,
Here is the video, you can see that everything works fine http://screencast.com/t/0Oxy8urPRE
Try to clear the cache again by following this explanation https://support.google.com/accou ...