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Public Tickets

MANUELE PROBLEM WITH MENUClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated March 23, 2018 at 12:07pm   2 Most recent comment from Elated Themes:Hello,Thanks for writing in.We have just checked this on your website and as you can see in the following screenshot it seems like everything works/looks just fine >>If the problem persist, please mak ... darkawhite Footer and responsivenessClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated March 16, 2018 at 3:57pm   2 Most recent comment from Elated Themes:Hello there,All the options regarding the Footer are nested in Elated Options > Footer.You can enable/disable two different footers - Top and Bottom one.Both are then controlled through Appearance > ... AndreaCasi Elated Portofolio Tabbed SilderClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated March 15, 2018 at 10:23am   2 Most recent comment from Elated Themes:Hello there,Thanks for writing in.Unfortunately there is no setting to change that through our Theme Options.Sorry about that.Let us know if there is anything else we can help you with. Dan-WhyDigital Revolution Slider not installingClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated January 9, 2018 at 1:07pm   6 Most recent comment from Elated Themes:Hi there Jarred,Please create separate ticket and include your wp and ftp credentials so we can take a closer look.Thanks. HaroldOsswald portfolio archiveClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated December 20, 2017 at 3:31pm   12 Most recent comment from Elated Themes:Hi there,add this code to Elated Options > General > Custom CSS: @media only screen and (max-width: 1024px){ .eltdf-portfolio-list-holder.eltdf-pl-gallery.eltdf-original-image-size article .el ... Studio63-Architecture Portfolio SingleClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated December 18, 2017 at 9:06am   2 Most recent comment from Elated Themes:Hello,You can go to edit that portfolio item >> navigate to Elated Additional Portfolio Sidebar items >> Add new item (Date) and then insert desired text for that item.After that, just add this css in ... Daniel Yakovee Category filter and ArchiveClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated November 30, 2017 at 2:20pm   4 Most recent comment from Elated Themes:Hello,Please, provide us with your FTP credentials (in Private Reply), so we can try to fix it. Or you can try to alter archive-portfolio-item.php file (via FTP), located in >> wp-contentpluginse ... Fabio Firefox issueClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated November 17, 2017 at 10:51am   2 Most recent comment from Elated Themes:Hello,This happens because some plugin have conflict with our ajax animation and because of that you need to reload page. You have two solutions to fix this issue, first is to disable our ajax animati ... cindy Visual ComposerClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated November 2, 2017 at 11:04am   4 Most recent comment from Elated Themes:Hello, Our theme is fully compatible with the latest version of WordPress and Visual Composer plugin. As we have already said in previous reply, we will update these plugins to the latest version w ... massimomagnolfi App woocommerce crashClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated October 24, 2017 at 2:40pm   2 Most recent comment from Elated Themes:Hi,For this issue please try to contact your hosting service provider and ask them does they can help you with this issue, because this is server side error. Thanks for understanding. von_winckelmann Font problem after site moveClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated October 3, 2017 at 11:01am   2 Most recent comment from Elated Themes:Hi,Could you please try to check this article and check does you done well all steps for site migration http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-siteWe h ... tkwing menuClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated September 29, 2017 at 9:53am   2 Most recent comment from Elated Themes:Hi Wing, Fullscreen menu that you are using in your site is using different menu. So please navigate to Appearance > Menus and switch to Manage Location tab and check which menu is assigned for Ful ... ozzytop How can I add a custom font?Closed   Koto - A Unique and Inspiring Portfolio Theme   Updated September 21, 2017 at 3:16pm   2 Most recent comment from Elated Themes:Hello,Theme only allows usage of Google fonts from the theme options. If you want to use custom fonts, then you need to include them with css, and to style fonts with custom css code. Paste this code ... Brianna woocommerceClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated September 6, 2017 at 3:33pm   4 Most recent comment from Elated Themes:Hello,Theme update instructions can be found in our documentation page http://koto.elated-themes.com/documentation/#getting_started_updating_koto so just follow instruction provided there and none o ... Maureen Single Product DisplayClosed   Koto - A Unique and Inspiring Portfolio Theme   Updated August 30, 2017 at 3:35pm   4 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks!