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Public Tickets

maccas83 Anchor Link On Elated ButtonClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated October 13, 2017 at 3:27pm   2 Most recent comment from Elated Themes:Hello,You need to go to edit some desired page >> and then navigate to desired row. Then in Row settings >> just enter some Anchor ID. After that just paste full path to that page + anchor ID into B ... giulianaCO masonry parallaxClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated October 6, 2017 at 1:33pm   6 Most recent comment from Elated Themes:Hello,It is possible that some plugin causing this issue, or can be that something has not been adjusted correctly. Also, maybe some plugin have conflict with our ajax animation. You can try to disa ... ruseld two menusClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated October 5, 2017 at 10:43am   4 Most recent comment from Elated Themes:HI,You're welcomeWe hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme� ... emford Unable to Edit Pages With Visual ComposerClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated September 27, 2017 at 1:18pm   2 Most recent comment from Elated Themes:Hello there, Thank you for writing in. Visual Composer comes with our theme as bundled plugin via extended licence we have bought. More about it can be found in this article https://elated.ticksy.co ... emford Mobile Menu Does Not AppearClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated September 27, 2017 at 12:28pm   6 Most recent comment from Elated Themes:Hi,We are pleased to hear that, so you can continue building your site using our theme.If there is anything else we can do for you, please do not hesitate to ask.Thanks. giulianaCO elated OPTIONS missingClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated September 25, 2017 at 7:59am   3 Most recent comment from Elated Themes:Hello,Thank you for updating your ticket. We are glad to hear you already solved it. Please let us know if there is anything else we can do for you, thanks! mannapperuma Footer BottomClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated September 11, 2017 at 2:32pm   2 Most recent comment from Elated Themes:Hello there,Thank you for writing in.All content in footer is added using widget so you need to customize content of the widgets in Footer Widgets areas. So please navigate to Appearance > Widgets a ... luizapradonu Interactive Text linksClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated August 30, 2017 at 11:04am   6 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks! emford "Follow Me On Instagram" Text from Elated Instagram WidgetClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated August 30, 2017 at 8:18am   4 Most recent comment from Elated Themes:Hello,You're welcome. Please let us know if there is anything else we can do for you, thanks! emford Cannot Download Demo DataClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated August 25, 2017 at 3:06pm   4 Most recent comment from Elated Themes:Hello,I have just spoken with our developers and it seems like there is some  problem with multi-site setup. We will try to find solution for that asap and let fix in next update. Sorry again and th ... emford Dummy Text Appearing on Blog PageClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated August 25, 2017 at 2:52pm   3 Most recent comment from Elated Themes:Hello,Thank you for updating your ticket. We are glad to hear you already solved it.I’ll add this to our suggestion  list. Thank you very much. ming3853 Importing contentClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated August 21, 2017 at 12:29pm   2 Most recent comment from Elated Themes:Hello,As we have already said in your previous ticket, it seems like the reason why you're having this issue are low server resource settings. Could you please try to increase these (MASTER) values ... Артем Acme Single page and portfolio pageClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated August 16, 2017 at 1:58pm   3 Most recent comment from Elated Themes:Hi Artjoms,We are so sorry for the delay, as you probably saw there were some issues with ticksy, and since it is third party app we do not have control over it.1) You can preview your blog posts usi ... Andrei Grigoras CSSClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated August 9, 2017 at 1:58pm   2 Most recent comment from Elated Themes:Hello there,Thank you for choosing our theme and writing in, we are so pleased you like itWe are so sorry for the delay, there were some issue with ticksy recently.If you intend to use some Custom Cs ... Robert Jan van der Kaaij Change Link colourClosed   Diorama - A Bold Portfolio Theme for Agencies and Freelancers   Updated August 9, 2017 at 1:12pm   14 Most recent comment from Elated Themes:Hi Robert Jan,We are pleased to help, if there is anything else we can do for you, please do not hesitate to ask.Thanks.