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Public Tickets

TP93420 REFUND because 0 reply since last fridayClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated August 29, 2018 at 8:05am   2 Most recent comment from Elated Themes:Hello there,We answered your ticket in here: https://elated.ticksy.com/ticket/1691626 where we explained that we didn't find any other tickets older than a day (these ones you sent yesterday). You s ... TP93420 template doesn't workClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated August 29, 2018 at 8:01am   2 Most recent comment from Elated Themes:Hello there,We answered your question in following ticket: https://elated.ticksy.com/ticket/1691626/Best regards,Marie TP93420 I want a REFUND - SUPPORT TOO BADClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated August 29, 2018 at 7:57am   2 Most recent comment from Elated Themes:Hello there, We didn't find any thicket from thursday:  We answered your question in this ticket: https://elated.ticksy.com/ticket/1691626 *Note that our support is in English only. Please repl ... Joyce Code slider revolutionClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated June 25, 2018 at 1:32pm   11 Most recent comment from Elated Themes:Hello, I've just checked this out in your back-end and I noticed that you didn't set these options in Slider Revolution >> Global settings >> Please set these values >>  Please let us know if ... yumyucky WPBakery pluginClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated June 22, 2018 at 10:59am   5 Most recent comment from Elated Themes:Hello there, You're welcome! Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to ou ... j-bag Woocommerce ProductsClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated June 4, 2018 at 7:45am   4 Most recent comment from Elated Themes:Hello,You can try to install/activate this plugin https://wordpress.org/plugins/yith-woocommerce-quick-view/Hope this can be helpful for you.For any other issue you are facing please feel free to a ... wolke13 Language setupsClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated May 16, 2018 at 2:30pm   14 Most recent comment from Elated Themes:Hello,1. You can just go to Loco Translate >> Plugins >> choose desired plugin >> and then search for some desired label.2. You can try to change it directly into the code >> wp-contentthemessatinefr ... dmgdmg revsliderClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated April 27, 2018 at 11:02am   6 Most recent comment from Elated Themes:Hello,For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site. wolke13 demo contentClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated April 19, 2018 at 3:10pm   2 Most recent comment from Elated Themes:Hello there,Step 1 - PHP resources Since WordPress themes get more robust and complex, it's necessary that you release some more power from server. You can do that by editing php.ini file that you ... Greyducked General Question about data storageClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated April 17, 2018 at 9:22am   3 Most recent comment from Elated Themes:Hello there,We are glad that you find it! Please let us know if there is anything else we can do for you, thanks! Greyducked website loadingClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated March 27, 2018 at 10:16am   2 Most recent comment from Elated Themes:Hello,1. Please note that some js scripts are loaded with the theme. Some 3rd party plugins are using some js scripts and files, as well. If you want to change it, that can be done only with some cu ... ehpdesigns Infinite Scroll with WooCommerceClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated March 20, 2018 at 1:19pm   2 Most recent comment from Elated Themes:Hello,It is possible that something has not been installed/adjusted correctly, or it can be that some 3rd party plugin causes this issue.Try to deactivate all of your plugins to make sure they are not ... ehpdesigns Page Background Color for Products/CategoriesClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated March 9, 2018 at 1:52pm   6 Most recent comment from Elated Themes:Hello,You can try to add this css underneath in Elated Options >> General >> Custom CSS field: .eltdf-woo-single-page .eltdf-single-product-content {    background-color: red;} Robert Improve sale badge functionClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated March 9, 2018 at 1:49pm   6 Most recent comment from Elated Themes:Hello,Unfortunately, that feature is not predicted for variable products. Anyhow, we will try to improve that feature in some of our future updates. As we have already mentioned in some of previous r ... piotrek_wolomin Problem with FirefoxClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated March 7, 2018 at 8:56am   2 Most recent comment from Elated Themes:Hello,We will pass it to our developers and they will provide a fix in the next theme update. Thank you and sorry for the trouble.