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Public Tickets

sirmomox Enable/Showing default sidebar on woocomerce product category pageClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated August 15, 2019 at 2:27pm   4 Most recent comment from Elated Themes:You're welcome Oliver! Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ... DressedByJessica Shop Page Product imageClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated August 13, 2019 at 9:10am   2 Most recent comment from Elated Themes:Hi there,Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because w ... Laetitia Toledano BreadcrumbClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated August 13, 2019 at 8:45am   2 Most recent comment from Elated Themes:Hello there,I apologize for the belated reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. Also we do not work over the weekends and that may ha ... DressedByJessica Sidebar - Product by AttributeClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated August 8, 2019 at 3:58pm   4 Most recent comment from Elated Themes:You're welcome. Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeF ... Laetitia Toledano ShopClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated August 7, 2019 at 8:44am   2 Most recent comment from Elated Themes:Hi there,Again, please note that we only offer support in English. Translating software is not reliable and we would like to avoid using it in the future so please submit your tickets in English. Tha ... martinacouture WPBakery Page Builder doesn't workClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated August 1, 2019 at 10:57am   12 Most recent comment from Elated Themes:Hi there,It seems as though your server resources are lacking. Please make sure you raise the following server resources above the indicated minimum values: max_execution_time = 300memory_limit = 128 ... martinacouture Elated product info minimalClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated July 23, 2019 at 1:14pm   2 Most recent comment from Elated Themes:Hi there,I've investigated your issue, and though you have products in theme, those have different product IDs from the products we were using in our demo, and this is why this shortcode breaks w ... aio193 slider revolution slide numberClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated May 23, 2019 at 11:50am   6 Most recent comment from Elated Themes:Hello,I'm glad you've managed to solve it.For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building y ... Devanjana Urgent! My Orders Not WorkingClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated April 5, 2019 at 1:06pm   9 Most recent comment from Elated Themes:Hello there,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.The file concerning the presen ... Devanjana User RegistrationClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated April 3, 2019 at 2:13pm   16 Most recent comment from Elated Themes:Hello,Unfortunately, I was unable to find any video section on your homepage →In order to make sure we understand what the issue is, please provide these: (a)URL and (b)screenshot with the element ... aio193 quicklookClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated March 28, 2019 at 1:45pm   5 Most recent comment from Elated Themes:Hello,Just activate YITH WooCommerce plugins for Wishlist and QuickView and that should be working fine.For any other issue you are facing please feel free to ask us and we will assist you as soon as ... aio193 500 errorClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated March 28, 2019 at 8:21am   3 Most recent comment from Elated Themes:Hello,I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked.I'm glad you've managed to solve thi ... Benjamin Uggla Quantity function and other icons is missingClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated November 27, 2018 at 10:20am   3 Most recent comment from Elated Themes:Hello there,Thanks for writing in and we are glad to hear you were able to solve this issue yourself!We are very sorry for the late answer, we were working with a limited resources for a past few days ... Benjamin Uggla Sidebar missing - after Woocommerce updateClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated November 20, 2018 at 12:48pm   7 Most recent comment from Elated Themes:Hi Benjamin,You're welcome! Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our ... TP93420 website broken on mobilesClosed   Satiné - An Elegant Multi-Concept Shop Theme   Updated August 29, 2018 at 8:31am   2 Most recent comment from Elated Themes:Hello there,We answered your question in this ticket: https://elated.ticksy.com/ticket/1691626/Best regards,Marie