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Public Tickets

Volker To much images in galleryClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated August 28, 2018 at 12:41pm   4 Most recent comment from Elated Themes:Hello,We have tested this functionality in our demo and the issue is present too. We will try to check this out and find some solution as soon as possible, so I hope this will be fixed in our next or ... Volker mixed contentClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated August 23, 2018 at 10:04am   2 Most recent comment from Elated Themes:Hello,You just need to find that image and then re-upload it because that image use http instead of https.As you can see in the following screenshot it seems like this has been added within sidebar wi ... lukodesigns menuClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated August 20, 2018 at 12:59pm   2 Most recent comment from Elated Themes:Hi there,Go to the Elated options > Header and change header type to the Standard:Also, if somewhere is still set up the same menu, just go to the page backend and see if there is set header type:Set ... coravee Read more tagClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated August 14, 2018 at 11:46am   4 Most recent comment from Elated Themes:Hi there,We can see now what you're talking about. Using read more tags is not recommended - there is the Excerpt field that accepts preview text and it should be used instead.Each single post has "E ... Tnyo installing the demo / 404 issueClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated August 13, 2018 at 9:09am   3 Most recent comment from Elated Themes:Hi, 1) The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll ... lukodesigns BugsClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated June 29, 2018 at 8:38am   4 Most recent comment from Elated Themes:Hello,Please note that you can set some theme options globally through Elated Options >> Header, General, Footer, Title etc. and for some specific page within Elated Page individual settings.So you ca ... telkmx HeaderClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated June 4, 2018 at 3:25pm   2 Most recent comment from Elated Themes:Hello there,Check on the page backend if the header type is set:Page options will override the global one, so check if it's set deferent type.All the best,MarieElated kalimma button positionClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated June 4, 2018 at 11:34am   2 Most recent comment from Elated Themes:Hello there,Try to set these parameters in Revolution slider > General Settings:Please let us know if there is anything else we can do for you, thanks!All the best,MarieElated mily1812 customizeClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated May 7, 2018 at 1:28pm   5 Most recent comment from Elated Themes:Hello,If you are getting the error that destination folder already exists:This means that plugin folder needs to be removed manually from the server. (You need basic FTP knowledge, and knowing your u ... Roberto Paganelli Error messageClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated April 17, 2018 at 3:28pm   2 Most recent comment from Elated Themes:Hello,Thanks for writing in.1. Our theme do not support .svg type. Please try some alternate format and it should work without any problem.2. That can be done only with some custom coding, but you can ... paradoxpd Vimeo videos not workingClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated March 26, 2018 at 7:20am   10 Most recent comment from Elated Themes:Hello Bikini_Agency,Please summit a new ticket with your wp-admin and FTP credentials so we can take a closer look. olivercash Button FontClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated January 30, 2018 at 10:48am   2 Most recent comment from Elated Themes:Hello,You can try to add this css underneath in Elated Options >> General >> Custom CSS field: .eltd-btn.eltd-btn-large {    padding: 21px 76px;    font-size: 32px;    font-family: times new ro ... WNM2017 Errors during installClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated January 25, 2018 at 8:46am   6 Most recent comment from Elated Themes:Hello,I'm not sure, but I think that I've activated them one by one.Regarding the warnings, you shouldn't worry about that (it won't affect the performance of the website). You should be able to disa ... mrsami1008 Blog ListClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated January 18, 2018 at 11:37am   2 Most recent comment from Elated Themes:Hello,This happenes because excerpt for blog list or portfolio list can't read shortcodes and because of that we implemented Excerpt field for each blog single, portfolio single, page etc. You just ne ... mrsami1008 Social IconsClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated January 18, 2018 at 10:45am   2 Most recent comment from Elated Themes:Hello, You can use sharing option (Elated Options >> Social Networks) only for these social networks >> Facebook, Twitter, Google Plus, VK, LinkedIn,  Tumblr, Pinterest. Maybe we update this list ...