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Public Tickets

TheEdgeArtist Site not showing up properly on mobile.Closed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated January 11, 2018 at 3:18pm   5 Most recent comment from Elated Themes:You are very welcomeWe hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our the ... keldollazz Revolution SliderClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated January 10, 2018 at 1:34pm   2 Most recent comment from Elated Themes:Hi there,That is because rev slider sliders needs to be imported separately from WordPress back end > Slider Revolution > Import slider, and then navigate to theme forest download with documentation f ... iamyasminmatos portfolio categoriesClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated January 9, 2018 at 11:10am   2 Most recent comment from Elated Themes:Hello there,Both of these are due to change in WordPress category display.Please edit this file:wp-content/plugins/eltd-core/post-types/portfolio/templates/archive-portfolio-item.phpReplace it with on ... Shifting_Tides_Creative INstalationClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated January 8, 2018 at 2:45pm   2 Most recent comment from Elated Themes:Closing as duplicate of:https://elated.ticksy.com/ticket/1422602/ jonathanalvarez Demo importClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated December 21, 2017 at 8:55am   2 Most recent comment from Elated Themes:Hello,Thanks for writing in.After installing / activating this theme, you need to Install/activate all required plugins (+Contact Form 7 and WooCommerce if you plan to use shop).  Then you can impor ... iamyasminmatos Menu DisappearedClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated December 20, 2017 at 4:05pm   4 Most recent comment from Elated Themes:Hi there,So the issue was that you needed to check the option on which menu to use this:Let me know if there is anything else I can help you with. Estherdek Save my modificationsClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated December 8, 2017 at 4:49pm   7 Most recent comment from Elated Themes:Hello,Seems like the reason why you're having this issue are low server resource settings as you can see in the following screenshot >>  Could you please try to increase these values or ask your hos ... cvadim88 Theme personalizationClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated December 7, 2017 at 12:05pm   2 Most recent comment from Elated Themes:Hello,Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we p ... Matthew Social icons skewed & adding padding to footerClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated November 22, 2017 at 10:50am   2 Most recent comment from Elated Themes:Hello,Thanks for writing in.It is possible that something has not been adjusted correctly in Appearance >> Widgets. Anyhow, you can try to add this css below in Elated Options >> General >> Custom CS ... mrsami1008 Slider NavigationClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated November 20, 2017 at 10:48am   4 Most recent comment from Elated Themes:Hello,1. You can try to add this css underneath in Elated Options >> General >> Custom CSS field: footer.eltd-page-footer .eltd-footer-bottom-holder {    background-color: #fff;}2. Just go to edit ... toxic_man The work display does not work correctlyClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated November 16, 2017 at 11:21am   4 Most recent comment from Elated Themes:Hi there toxic_man,This have happened because filter feature is filtering only visible items and if you use load more with filter, then you will get this misbehavior, because by default if there is f ... olivercash Footer text position & Menu fontClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated November 14, 2017 at 4:11pm   16 Most recent comment from Elated Themes:Hello,1. Try to add this css underneath in Elated Options >> General >> Custom CSS field: input.wpcf7-form-control.wpcf7-submit {    font-family: 'Futura PT', sans-serif!important;}2. You can try ... lyder TranslationClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated November 2, 2017 at 3:53pm   5 Most recent comment from Elated Themes:Hello,You can alter it directly in expanding-header-opener.php file, located in >> wp-contentthemesbjornframeworkmodulesheadertypesheader-expandingtemplatespartsand regarding the Follow Me text >> ... 7lemonsbryant My Version Looks Different Than DemoClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated October 31, 2017 at 11:55am   6 Most recent comment from Elated Themes:Hi there,I've inspected your website and it looks pretty much the same as our demo. Only difference is a few pixels in the slider position, but that might be because of the different versions of the p ... caferacer666 Documentation for theme not includedClosed   Bjorn - A Contemporary and Clean Multipurpose Theme   Updated October 27, 2017 at 2:02pm   2 Most recent comment from Elated Themes:Hello,Thanks for writing in.That is not possible. Anyhow, you can take a look at our documentation here >> http://bjorn.elated-themes.com/documentation/