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Public Tickets

writingadventures slider revolution static iconClosed   eSmarts - A Modern Education and LMS Theme   Updated July 15, 2019 at 12:55pm   5 Most recent comment from Elated Themes:Hello,I'm glad you've managed to solve it.For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building y ... jackiesjoie Home page sliderClosed   eSmarts - A Modern Education and LMS Theme   Updated July 8, 2019 at 10:11am   6 Most recent comment from Elated Themes:Hello Marissa,I see that you have posted a ticket (https://elated.ticksy.com/ticket/2071779/) with the same question.I will be answering it there.Kind regards,Sean adamsimah 'search' over the slider images is goneClosed   eSmarts - A Modern Education and LMS Theme   Updated June 24, 2019 at 12:00pm   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!1- In order to remove the search bar from the slider you need to navigate to Slider Revolution > edit the slider in ... Augusto Change "trust" word in testimonialsClosed   eSmarts - A Modern Education and LMS Theme   Updated May 31, 2019 at 10:31am   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!You can do this by navigating to the page in question and editing it scrolling to the testimonial slider shortcode a ... mariamolica mobile menuClosed   eSmarts - A Modern Education and LMS Theme   Updated May 16, 2019 at 1:47pm   2 Most recent comment from Elated Themes:Hello,Thanks for writing in.You can try to add this css underneath in Appearance >> Customize >> Additional CSS field: .eltdf-mobile-header {    position: fixed;    width: 100%;}For any other issu ... hoi2008 Change the button labelClosed   eSmarts - A Modern Education and LMS Theme   Updated May 10, 2019 at 12:10pm   2 Most recent comment from Elated Themes:Hi Howard,Welcome to your support management and thank you for choosing our theme!In order to do so, you would need to use your FTP client to edit the file on the following path:wp-contentpluginseltd ... indyoner single course page broken and no images in menuClosed   eSmarts - A Modern Education and LMS Theme   Updated April 24, 2019 at 12:33pm   4 Most recent comment from Elated Themes:Hello,1. I'm glad you've manged to make it work.2. Regarding the wide menu, please follow these guidelines below in order to create it.You can set this up in Appearance > Menu in here: Menu ... writingadventures home page 1Closed   eSmarts - A Modern Education and LMS Theme   Updated April 23, 2019 at 2:47pm   3 Most recent comment from Elated Themes:Hello,Please note that after installing / activating this theme, you need to Install/activate all required plugins like WP Bakery Page Builder, Elated Core/CPT and Slider Revolution (+Contact Form 7 ... writingadventures import demo stops at 90%Closed   eSmarts - A Modern Education and LMS Theme   Updated April 23, 2019 at 12:07pm   2 Most recent comment from Elated Themes:Hello,Please note that after installing / activating this theme, you need to Install/activate all required plugins like WP Bakery Page Builder, Elated Core/CPT and Slider Revolution (+Contact Form 7 ... DGTalMind Setting Up IssuesClosed   eSmarts - A Modern Education and LMS Theme   Updated April 18, 2019 at 12:18pm   2 Most recent comment from Elated Themes:Hi there,Welcome to your support management and thank you for choosing our theme!Sorry for the late response, we are having a lot of tickets due the major theme updates we are doing these days. Such ... Member123 WP Bakery not working on course,lesson pageClosed   eSmarts - A Modern Education and LMS Theme   Updated February 20, 2019 at 10:17am   4 Most recent comment from Elated Themes:Hello,You're welcome. For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site. Thanks & Regards,  ... belen Error in the loadClosed   eSmarts - A Modern Education and LMS Theme   Updated February 6, 2019 at 4:14pm   9 Most recent comment from Elated Themes:Hello there,Thanks!I have installed and activated Events Plugin on your website and everything appears to function normal:http://elmolinodelafuente.com/Please let us know if there is something else we ... Igniwebsas Problems with the evaluationClosed   eSmarts - A Modern Education and LMS Theme   Updated January 29, 2019 at 4:38pm   4 Most recent comment from Elated Themes:Hello again,In order for the test to register the question you need to set the questions points. You can do this by navigating to Elated LMS > Preguntas > edit the question you'd like and scroll to  ... Leovilan Build a course pageClosed   eSmarts - A Modern Education and LMS Theme   Updated January 14, 2019 at 12:03pm   2 Most recent comment from Elated Themes:Hi there,We are so sorry for the late response, we are handling a lot of tickets these days and the weekend days are behind us.Did you import our demo? This is something that goes with our demo conten ... Alok_kumar_pandey unable to open wordpess drashboardClosed   eSmarts - A Modern Education and LMS Theme   Updated January 7, 2019 at 11:21pm   2 Most recent comment from Elated Themes:Hello,It is possible that something was uploaded wrong or something is corrupt with your WP install. Download a fresh copy of the theme and install it.Also, it is possible that something has not been ...