Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay

Public Tickets

thestable923 Cloning ItemsClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated December 26, 2018 at 2:42pm   2 Most recent comment from Elated Themes:Hello there,1. This is due to the page settings that are in place and overriding the Global options. Simply go to Pages > Tea Home > Scroll down to Elated Header and change the settings there to what ... thestable923 Import DemoClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated December 21, 2018 at 10:46am   6 Most recent comment from Elated Themes:You're welcomeWe hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s ... thestable923 Import Demo - Slider FailedClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated December 19, 2018 at 2:44pm   2 Most recent comment from Elated Themes:Hello,If the Slider Revolution shortcode is activated, you can add sliders to your page via the Slider Revolution shortcode: https://www.screencast.com/t/PysPpbTTRmHLet me know if you need any furthe ... laura_tool "new" label on shop productsClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated December 18, 2018 at 11:51am   2 Most recent comment from Elated Themes:Hello,Thank you for choosing Elated themes.Have you seen this feature somewhere in our theme demo?If yes, please let us know. http://superfood.elated-themes.comIf not, we probably didn't include this ... Guepardo Bug Header 1920x1080Closed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated December 14, 2018 at 2:49pm   2 Most recent comment from Elated Themes:Hi there,Sorry for the late response, it's caused because of the numbers of tickets we are getting these days.Can you explain me little bit better this? I didn't quite understand this.Send me some scr ... loofacop WordPress 5.0 UpdateClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated December 13, 2018 at 10:39am   4 Most recent comment from Elated Themes:Hi there,Welcome to your support management and thank you for choosing our theme!Please , provide us admin credentials so we can take a look at this? Thanks!Also, FTP access, because we can see that t ... lf2s Page attributesClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated November 28, 2018 at 2:51pm   3 Most recent comment from Elated Themes:Hi there,Welcome to your support management and thank you for choosing Superfood!We are glad that you've managed this and thanks for the feedback! Let us know if you have any other issues! Best rega ... Guepardo TagsClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated November 15, 2018 at 12:16pm   2 Most recent comment from Elated Themes:Hi there,Sorry for the late response, it's caused because of the numbers of tickets we are getting these days.You can do that with this code: .single-portfolio-item .eltdf-portfolio-info-item.eltdf-p ... Guepardo Related PostsClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated October 29, 2018 at 2:37pm   2 Most recent comment from Elated Themes:Hello there,Thanks for writing in!We are very sorry for the late answer, we were working with a limited resources for a past few days and we are not working during the weekends, thank you for your pat ... creativitatweb Reset instagramClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated October 24, 2018 at 12:04pm   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!Regarding the Instagram issues, please navigate to:your-website.com/wp-admin/options.php page Then find all the _in ... Guepardo header sticky heightClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated October 15, 2018 at 1:37pm   4 Most recent comment from Elated Themes:Hello Guepardo,as I can see code you have entered is not matching code we have sent you:In order for this to work you should copy code from here and simply paste it without changing any classes: .el ... sweetblues theme overriding email settingsClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated October 1, 2018 at 8:56am   4 Most recent comment from Elated Themes:Hello there,Thank you for writing in!I can't be sure because I cant't replroduce this on our demo or on my local installation but it looks like the screenshot you have attached apply to HTML template( ... cinara copetti Top BarClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated September 4, 2018 at 11:47am   13 Most recent comment from Elated Themes:Hello there,You are welcome! Please let us know if there's anything else we can do for you!Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Ju ... reynanm3 Install the updateClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated August 24, 2018 at 8:33am   2 Most recent comment from Elated Themes:Hi there,You can update our theme  by performing following steps:1. Download latest All files & documentation file from ThemeForest (your Downloads page)2. Extract it and locate superfood.zip3. Extra ... Richard Plasgura not 100% look as in demos, missing testimonialsClosed   Superfood - A Vibrant Theme for Organic Food and Health Products   Updated July 18, 2018 at 9:59am   6 Most recent comment from Elated Themes:Hello Richard Plasgura, Thanks for this info. For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your ...