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Public Tickets

Chris How to export theme settings?Closed   Moose - Creative Multi-Purpose Theme   Updated October 18, 2016 at 1:30pm   5 Most recent comment from Elated Themes:Thanks for the suggestion,This will greatly improve theme functionality for some users. We hope that our product manager and dev tem approve this feature.Bests! Chris How to add social icons with shortcode?Closed   Moose - Creative Multi-Purpose Theme   Updated October 17, 2016 at 4:57pm   3 Most recent comment from Elated Themes:Thanks for update,We are glad to hear that you managed to find solution for this.Bests! Karl Seiler PAgesClosed   Minnesota - A Smart Theme for Personal & Professional Use   Updated October 17, 2016 at 4:51pm   2 Most recent comment from Elated Themes:Hello,You probably need to activate theme again in Appearance > Themes . If this does not help you, please send us WP admin access and link to your website, so that we can inspect this closer?Thanks Luis Mejia Can I get the expiration date of a package to send email notice to my clients?Closed   Search & Go - Modern & Smart Directory Theme   Updated October 17, 2016 at 4:44pm   2 Most recent comment from Elated Themes:Hello,We have not built that functionality here, so we could not guide you how could you create that. Unfortunately  If you want to add that  functionality and change template files you have to ac ... Franco Noce Listings on MapClosed   Search & Go - Modern & Smart Directory Theme   Updated October 17, 2016 at 1:58pm   2 Most recent comment from Elated Themes:Hello,You're welcome!1) In order to fix this, please update theme to the latest version 1.4.2 by following explanation http://searchandgo.elated-themes.com/searchandgo-help/#!/getting_started_updatin ... Patrizio Portfolio itemsClosed   Kreate – Expert Theme for Creative Business   Updated October 17, 2016 at 1:07pm   21 Most recent comment from Elated Themes:Thanks a lot! Matteo Banchelli Minnesota theme importsClosed   Minnesota - A Smart Theme for Personal & Professional Use   Updated October 17, 2016 at 12:47pm   5 Most recent comment from Elated Themes:Hello,Please send us URL to your website and  WP admin access, so that we can inspect this closer?Thanks   Sandra Problem with navigation in same categoryClosed   Virtuoso - A Theme for Creative Art Businesses   Updated October 14, 2016 at 5:47pm   9 Most recent comment from Elated Themes:Hello,Could you please send us WP admin access again, we've got na error when we tried to access with this one?Thanks  Miguiaelsalvador Icons underneath search formClosed   Search & Go - Modern & Smart Directory Theme   Updated October 14, 2016 at 4:07pm   2 Most recent comment from Elated Themes:Hello, 1) In order to change a color, you need to change first main color in Elated Options > General http://screencast.com/t/boAHM7TGFYE2) In order to change icons, please go to Listing > List ... ilaria Footer font, button spacing, search barClosed   Chandelier - A Theme Designed for Custom Brands   Updated October 14, 2016 at 2:13pm   2 Most recent comment from Elated Themes:Hello,1) Go to Appearance > Widgets > and drag Text widget to Footer Bottom widget area. Then fill it with desired text http://screencast.com/t/Ch9r6aMVOtl  2) Could you tell us which button/but ... johnmcgee Remove the mapsClosed   Search & Go - Modern & Smart Directory Theme   Updated October 14, 2016 at 2:02pm   6 Most recent comment from Elated Themes:Hello,You're welcome!Let us know if you need anything else!Thanks  Atila Elated TabsClosed   Read & Digest - Theme for Magazines, Newspapers & Blogs   Updated October 14, 2016 at 1:36pm   7 Most recent comment from Elated Themes:Hello,1) In order to set tabs you need to use Elated Tabs VC element http://screencast.com/t/teV9blLUon0e and Elated Block within Elated Tabs as you can see in the screenshot. 2) As I could see you ... ilaria Slider spacing out on mobileClosed   Chandelier - A Theme Designed for Custom Brands   Updated October 13, 2016 at 6:34pm   4 Most recent comment from Elated Themes:You're welcome! Soren Scriptina font (sub-text)Closed   Chandelier - A Theme Designed for Custom Brands   Updated October 13, 2016 at 5:14pm   4 Most recent comment from Elated Themes:Hello,Please submit a  new ticket and send URL to your website there. Also explain your issue in a new ticket precisely and our support team will help you with this.Thanks  Anchor_designs DesignClosed   Borderland - A Daring Multi-Concept Theme   Updated October 13, 2016 at 4:29pm   2 Most recent comment from Elated Themes:Hello,Thank you for buying this theme!In order to achieve this you need to import demo content. Go to Elated Options > Import and choose desired demo to import http://screencast.com/t/3C2jjjLg213VLe ...