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Public Tickets

Jessica Kumanovski Font changes between homepage and postClosed   Allure - A Fashionable Blog Theme   Updated April 16, 2016 at 12:19pm   5 Most recent comment from Jessica Kumanovski::) Jessica Kumanovski Drop down menuClosed   Allure - A Fashionable Blog Theme   Updated April 16, 2016 at 12:19pm   5 Most recent comment from Jessica Kumanovski::) Alessandra Visual Composer PluginClosed   Allure - A Fashionable Blog Theme   Updated April 15, 2016 at 1:10pm   5 Most recent comment from Elated Themes:Hi, You have this issue because you updated your WordPress to 4.5 version before new theme update was released. Please update your theme to latest version that is compatible with WP 4.5 and check ... Myriam Wordpress update 4.5Closed   Allure - A Fashionable Blog Theme   Updated April 13, 2016 at 7:05pm   6 Most recent comment from Elated Themes:Hi Alan,Than you probably haven't done something properly.We hope that new theme update will be released very soon, so you can than simply update your theme to latest version. Fabio Change languageClosed   Allure - A Fashionable Blog Theme   Updated April 8, 2016 at 7:26pm   2 Most recent comment from Elated Themes:Hi Fabio,You have to switch language of your WordPress in Settings > General section to desired language, and than to generate po and mo files for that language. Under parent theme folder/languages ... varoujan blog titlesClosed   Allure - A Fashionable Blog Theme   Updated April 5, 2016 at 6:18pm   4 Most recent comment from Elated Themes:Hi,1) Unfortunately there is no such option... Maybe we can help with some custom css but that can affect your website in responsive design, so we do not advise you to change this behavior.2) Try wit ... Kea SliderClosed   Allure - A Fashionable Blog Theme   Updated April 5, 2016 at 2:31pm   4 Most recent comment from Elated Themes:You're welcome :) really glad to hear this :) if you need some further assistance, we're her for you.We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme o ... varoujan comments Closed   Allure - A Fashionable Blog Theme   Updated April 4, 2016 at 4:25pm   2 Most recent comment from Elated Themes:Hi,Glad you've solved this in meantime. It sounds like it was some caching problem. Thanks for the update.  varoujan instagram database fileClosed   Allure - A Fashionable Blog Theme   Updated April 4, 2016 at 4:19pm   2 Most recent comment from Elated Themes:Hi,We've added disconnect option in new theme update, so please install new theme version and check this option.It's located in Elated Options > Social Networks. Alessandra CarouselClosed   Allure - A Fashionable Blog Theme   Updated March 28, 2016 at 6:38pm   4 Most recent comment from Elated Themes:Hi Blo Blog slider within this theme is showing selected posts' details. Regarding this is your first response Larissa, please submit new private ticket, send us link to your website and we'll help y ... Nickie LOGO SIZEClosed   Allure - A Fashionable Blog Theme   Updated March 24, 2016 at 5:36pm   4 Most recent comment from Elated Themes:Hi Nickie,As far as we can see, you uploaded logo with height of 488px and height of the logo image on the website is 244px: http://screencast.com/t/VPuZgxRTAll works as we previously described?! Myriam My menu suddenly disappearedClosed   Allure - A Fashionable Blog Theme   Updated March 24, 2016 at 5:33pm   4 Most recent comment from Elated Themes:Hi Myriam,Unfortunately we're really not sure where was the problem because when we checked it was already solved. But it sounds like it was some issue with caching, or maybe it was some conflict betw ... Nathan Issues installing themClosed   Allure - A Fashionable Blog Theme   Updated March 8, 2016 at 5:45pm   3 Most recent comment from Elated Themes:Hello,Thanks for that Ollie.Nathan, this is just solution we would provide. All you have to do is to contact your hosting provider to increase php version to 5.5 or later. Darya FAQ shortcodeClosed   Allure - A Fashionable Blog Theme   Updated March 2, 2016 at 9:55pm   4 Most recent comment from Elated Themes:Hi Darya,Thanks for following up on this, glad to hear you've managed to handle it well.   :) Max Slider Layout & SizeClosed   Allure - A Fashionable Blog Theme   Updated March 2, 2016 at 7:39pm   2 Most recent comment from Elated Themes:Hi Max,1) Unfortunately there is no such option :( landscape thumbnail is used only for carousel slider type... Even if we change in code to use landscape image size, image will be stretched to take ...