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Public Tickets

David McIlvride the word "blog"Closed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated May 20, 2019 at 1:11pm   6 Most recent comment from Elated Themes:Hello, You're welcome. Please let us know if there is anything else we can do for you, thanks! We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ... sanavardoestate 30 hours gone and no REPLYClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated May 20, 2019 at 12:43pm   2 Most recent comment from Elated Themes:Hello,I apologize about the belated reply - we have been getting a lot of tickets lately and the weekend days are behind us, and our reply times have not been as fast as we would have liked.Anyhow, we ... agbr01895 Text Colour on Menu Alternates on Split ShowcaseClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated May 16, 2019 at 11:50am   9 Most recent comment from Elated Themes:Hi again Alan,Such an option, unfortunately, does not exist in this case. Achieving this would require some custom coding, but we are not in a position to accept any custom work, because we primarily ... David McIlvride the word "blog"Closed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated May 15, 2019 at 9:27am   2 Most recent comment from Elated Themes:Hi there,This issue is being adressed in the ticket at the following link: https://elated.ticksy.com/ticket/2006509/I'll be closing this ticket now.Best regards!Joey MarcinOron Slider RevolutionClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated May 13, 2019 at 4:30pm   2 Most recent comment from Elated Themes:Hello there,Welcome to your support management and thank you for choosing our theme!I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with ... biomechanical Update themeClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated April 10, 2019 at 3:39pm   5 Most recent comment from Elated Themes:Hello,We suggest to upgrade your theme via FTP. Using this method, none of existing content or settings will be lost.First you need to use an FTP client (like FileZila). You can upgrade your theme by ... imanolgr DEMO IMPORT ERROR AJAXClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated April 9, 2019 at 2:26pm   4 Most recent comment from Elated Themes:Hi there,Sorry for the late response, we are having a lot of tickets due the major theme updates we are doing these days. We would need those username and password to access wp-admin link:Please prov ... aslabke Minor problemsClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated April 8, 2019 at 2:25pm   2 Most recent comment from Elated Themes:Hello Alex,I apologize for the belated reply, there have been some issues with the ticksy system as of late and some tickets have been removed by this glitch from the waiting list, yours included.1- ... UNst Pictures Enlargement via MobileClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated April 3, 2019 at 11:46am   2 Most recent comment from Elated Themes:Hello again,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.In order to fix this issue ple ... UNst Split Slider problem Desktop vs MobileClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated April 3, 2019 at 11:44am   2 Most recent comment from Elated Themes:Hello there,I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.In order to avoid this please ... David McIlvride Menu doesn't appearClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated March 28, 2019 at 4:06pm   2 Most recent comment from Elated Themes:Hello,Please note that you need to assign created menu with proper navigation in Appearance → Menus → Manage locations →For any other issue you are facing please feel free to ask us and we will ... Paolo Use of tables in the shopClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated March 27, 2019 at 2:38pm   6 Most recent comment from Elated Themes:Hi there,You're welcome!Let us know if you have any other questions! Best regards,Marie aslabke JavaScript ErrorClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated March 26, 2019 at 11:18am   5 Most recent comment from Elated Themes:Hi there Alex,Sorry for the late response, we are having a lot of tickets due the major updates we are doing these days. Can you please provide me URL and admin credentials in private reply so I can ... venessakoehn Errors in Google Console, Google API Key and hard-code reference to elated themes serverClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated March 22, 2019 at 11:36am   2 Most recent comment from Elated Themes:Hello,1. Just go to Appearance → Widgets → navigate to FullScreen menu widget area and then replace the image source within Elated image widget →2. You need to create your google API key by f ... SladeBusServices Product configuration in Woo CommerceClosed   Vino - A Refined Winery, Wine Bar and Vineyard Theme   Updated March 22, 2019 at 11:30am   3 Most recent comment from Elated Themes:Hi there,Thanks for writing in.Please upload product images with the same width and height in order to fix product alignment issue.Best,George